Lithium Capabilities and Limitations
Updated
In this article, we will cover the capabilities and limitations of Lithium within the Sprinklr platform.
Functionality | Sprinklr Supported |
Create Post | Yes |
Edit a Published Post | Yes |
Post Photos | Yes |
Post Videos | Yes |
Reply on Post | Yes |
Schedule Post | Yes |
Pull in Data from Discussions (Topics + Replies) | Yes |
Pull in Data from Topics | Yes |
Pull in Data from Replies | Yes |
Pull in Data from Conversations | Yes |
Merge threads with existing conversations in Sprinklr | No |
Reply to Direct Messages | Yes |
Upvote / Downvote | Yes |
Save / Unsave | Yes |
Move Topics across Boards | Yes |
Mark Messages as Spam | Yes |
Hide / Unhide - Available for Published posts from the Brand. | Yes |
Edit a Comment | Yes |
Listening Broadsearch generally available; contact your SM to verify specific Lithium sources on native. | Yes |
Add User Badge | Yes |
Mark as Solution on Replies | Yes |
Move Thread | Yes |
Add Tags on Channel | Yes |
Identify if a thread or article "is escalated" | Yes |
View User Rank Name | Yes |
Edit a Thread or Reply | Yes |
Edit a Fan Thread | Yes |
Delete a Thread or Reply | Yes |
Grab Parent Message Information | Yes |
