Sprinklr

On-Demand WEBINAR

How to Transform Your Contact Center in the Age of AI

Dive into exclusive insights with Colin Shaw, CX Expert, Author of 8 books on CX, and one of LinkedIn’s Top 150 business leaders

👤Anushka Gulati 🕒 30 minutes

AMA series - Colin Shaw - Hero

Unfiltered insights: No slides, just real talk 

“In my previous career, I managed 3,500 people in call centers globally before starting one of the world's first CX consultancies and writing 8 books on Customer experience. I’m excited to talk about how AI is shaping the future of customer experience and share my experiences!” 

CX Expert
Colin Shaw,
CX Expert
How is AI personalizing contact center experiences?
In the fourth edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to with Colin Shaw, thought leader and owner of four-time FT top management consultancy. Join in to hear about mastering personalization in the AI era.

“In my previous career, I managed 3,500 people in call centers globally before starting one of the world's first CX consultancies and writing 8 books on Customer experience. I’m excited to talk about how AI is shaping the future of customer experience and share my experiences!” 

CX Expert
Colin Shaw,
CX Expert
How is AI personalizing contact center experiences?
In the fourth edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to with Colin Shaw, thought leader and owner of four-time FT top management consultancy. Join in to hear about mastering personalization in the AI era.

“In my previous career, I managed 3,500 people in call centers globally before starting one of the world's first CX consultancies and writing 8 books on Customer experience. I’m excited to talk about how AI is shaping the future of customer experience and share my experiences!” 

CX Expert
Colin Shaw,
CX Expert
How is AI personalizing contact center experiences?
In the fourth edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to with Colin Shaw, thought leader and owner of four-time FT top management consultancy. Join in to hear about mastering personalization in the AI era.

Discover more in the series

Navigating the realm of CX, especially aiming for excellence, can feel like diving into a sea of conflicting POVs. Everyone seems to have their own take on what works and what doesn't. 
 
That’s why we’re excited to introduce CX Unfiltered: The 20-minute Ask-Me-Anything Series

In this series, we’re gathering industry powerhouses – leaders who have been there and done that – to share their wisdom in a LIVE Ask-Me-Anything series. Each session will also feature a Sprinklr expert weighing in on what we’re seeing shape the future of CX. 

Discover more in the series

Tune in to CX Unfiltered: The 20-minute Ask-Me-Anything Series

No slides, just real talk. Access unfiltered insights from conversations with CX leaders today.

Watch now

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