Bridge online and offline
customer journeys with AI

Whether customers engage through social media, live chat, phone calls, website, or in-person interactions, every touchpoint should seamlessly blend into a unified, exceptional experience.   

However, achieving this level of integration and cohesion can be challenging. Companies must adopt an AI-powered omnichannel strategy to deliver a seamless customer experience across all touchpoints.

Join our webinar to discover game-changing strategies that will help you bridge the gap between your online and offline customer journeys.

Here's a glimpse of what we'll cover:

• Generate leads across offline and online touchpoints with QR-enabled chat/video, Outbound Campaign Manager, and Guided workflows

• Empower physical store agents with AI-led tools like the Sprinklr mobile app, Video calls, and Ticketing to seamlessly guide customers from checkout to support

• Unify customer data and deliver actionable insights to physical store agents and remote support teams, fostering collaboration and a seamless customer experience