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SPRINKLR UNIFIED-CXM

Give your customers the seamless, unified experiences they want on every channel.

Every day, your customers are active on 30+ digital channels — and they expect you to be right there with them, every step of the way. Siloed solutions with disconnected data can’t keep up. That’s why the world’s biggest companies are embracing a unified strategy with Sprinklr, and bringing research, marketing, engagement, and care together in one place to make customers happier.

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Join the world's most valuable brands.

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Turn data from 30+ digital channels into powerful, actionable insights. In real time. All in one place

In the past, leading brands used point solutions to manage segments of the customer journey. In isolation, that may be fine – but you can’t capture a 360° view of your customers with “Frankenstacks” of disconnected solution. And that makes it impossible to deliver the seamless experience customers expect.

Sprinklr’s approach? Fundamentally different. We’re built from the ground-up as the world’s only unified customer experience management (Unified-CXM) platform.

Landing Page - Sprinklr Unified CXM - More channels. More Data. More Expectations
Give every team access to consistent, real-time data.

Sprinklr is built on a single-codebase architecture that brings all of your data together in one place — so all of your teams can work in sync to build personalized customer experiences on any channel your customers choose.

Tap into the industry’s most advanced AI engine.

Sprinklr Intuition™ is AI custom-designed to help brands across 60+ verticals capture intent and sentiment from the digital and social channels customers love — and surface actionable insights that drive better strategies.

Unify your teams on a single platform.

With four fully-integrated product suites, Sprinklr makes it easy to share data and fuel collaboration across all customer-facing teams — helping you bring your omnichannel strategy to life at every touchpoint.

Generate tangible ROI. In just 2 days. Really.

With flexible, scalable architecture and highly verticalized, pre-built AI models, we can help you move from planning to production in as little as two days. And from day one, you’ll have access to our proprietary Value Realization Dashboards — which are custom-built to showcase the value Sprinklr delivers in real time.

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Start consolidating. And save 35% on average.

By shifting from siloed point solutions to Sprinklr’s Unified-CXM platform, you can save an average of 35% — while enabling cross-team collaboration across your entire enterprise and fueling better experiences for your customers across all channels. Win-win-win.

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Stay in control with enterprise-grade governance.

Managing complex workflows on an enterprise scale can be a significant challenge — until your Unified-CXM platform makes it easy to track every action across all channels, modify workflows as needed, and define 800+ user roles with adjustable views and permissions. The result? Account security… and peace of mind.

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What’s the Sprinklr difference? Ask our customers.

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from Pam for test of 50/50 review layout

“Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before.”

Brittany Neish

Sr. Social Strategist

60+ Verticals. Thousands of specialized AI models.

For more than a decade, Sprinklr has built custom AI models for the world’s biggest companies — and today, our Unified-CXM platform is fueled by the industry’s most sophisticated AI engine.

Sprinklr Intuition™ handles unstructured and structured data on a massive scale, ingesting petabytes of data and capturing over 500 million conversations across public channels and our customers’ private networks, spanning text, images, video, audio, and time series data.

Then we transform this raw data into actionable insights for your business: making 10 billion AI predictions every day, tracking over 35,000 brands and influencers, handling over 15 million monthly customer cases, and managing over 2 billion profiles across all digital channels. No other vendor can match these capabilities.

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Four industry-leading products. Together on the only Unified-CXM platform.

Marketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM model
Sprinklr Insights

We help you make customer-centric a reality — by interpreting consumer data at scale, identifying opportunities, and giving you the insights to build smarter strategies.

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Sprinklr Service

Redefine customer service as a proactive, digital-first experience — by engaging with customers earlier on their channels of choice, and scaling service with a human touch.

Sprinklr Marketing

Transform social media from a conversation into a revenue driver by building content that delivers personalized experiences at scale — while keeping costs under control.

Sprinklr Social

Know when, where, and how to connect with customers on their native digital channels — and protect your brand reputation at every touchpoint.

CHALLENGER
2023 Gartner® Magic Quadrant
Gartner Magic Quadrant - Conversational AI

Enterprise Conversational AI Platforms

LEADER
The Forrester Wave™
Forrester Wave report card for Social Suites, Q3 2021

Social Suites, Q3 2021

A LEADER
Gartner® Magic Quadrant™
Gartner CMP

Content Marketing Platforms, 2023

Thank you for contacting us.

A Sprinklr representative will be in touch with you shortly.

It's time to discover how a unified strategy can help you make customers happier.

Contact us today, and we'll create a customized proposal that addresses your unique business needs.

Request a Demo

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No need to fill out any forms — you're all set.

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