SPRINKLR CONVERSATIONAL AI+
Conversational AI+: Generative AI-powered
virtual agents that think and speak like humans
Revolutionize experiences for customers, admins, developers and agents with bots powered by Sprinklr AI+.
Build better conversational bots, faster
Set up no-code Generative AI-powered bots in 30 minutes.Simplified Bot Development
Build bots in minutes
Conversation Design
Eliminate hard-coded decision trees
Discovery Runs
Discover intents and corresponding conversation workflows
FAQ Skill
Expand bot knowledge effortlessly
Compliant and Secure
Build guardrails around your bots
Conversational AI+ for Voice
Drive natural conversations with voice bots
Empower customers to solve their issues within minutes
Humanize your bot experience with quick and personalized responses using a conversational interface to reduce wait times and improve customer satisfaction.Omnichannel and Multilingual
Human-like Bot Intelligence
Seamless Agent-handoff
Build once and deploy across 25+ channels (including voice) in 100+ languages using an intuitive drag-and-drop UI for discovery, building, testing, deployment, and KPI measurement.
Improve response accuracy and resolution rates
Use AI to identify leading contact drivers and create bot responses that are accurate, human, and helpful.Intent-based Workflows
AI-powered Routing
Conversational Commerce
Performance Tracking
Sprinklr AI identifies customer intent, sentiment, and contact reason from every agent conversation to create relevant workflows and automate customer journeys.
Create and launch your bots in minutes
Accelerate bot deployment and launch using pre-built industry-specific bot workflows — and customize them without any code.Use Case Library
Seamless Integration
Bot productivity optimization
Choose from Sprinklr’s library of 250+ bot templates with AI intent for leading industry verticals to accelerate bot development and launch.
Top Brands use Sprinklr as Conversational AI Solution
"We are leveraging Sprinklr’s Conversational AI capabilities to proactively serve customers across social and digital channels and in multiple languages, thereby improving and transforming the overall customer experience with speedier, more effective, and more efficient customer service”
“With Sprinklr’s OCR technology, we can now scan and validate invoices in real time, providing a uniform, seamless experience to our customers. So whether they're talking on the phone or interacting with us through Facebook or Instagram, we can give them the same information within the same amount of time, and that has tremendously helped us improve the customer journey"
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