SOCIAL MEDIA INSIGHTS
Know what works on social. Power your strategy with insight-driven decisions
Get advanced social media analytics, audience insights, and real-time reporting for all your social channels on one platform. Track what matters to you most by easily creating custom metrics, and improve your ROI.
The world’s leading brands trust Sprinklr
Sprinklr’s Social Publishing & Engagement is the platform of choice for managing social at scale
Engage at scale with broad channel coverage
Sprinklr supports 30+ channels and can help brands add any new channel in weeks.
Experience unmatched productivity with best-in-class AI
Pre-built verticalized and customer-specific models with 90%+ accuracy and access to the latest Generative AI.
Protect your brand always
Use granular access controls, custom approval workflows and AI-powered compliance.
Solve for specific needs with custom solutions
Get unmatched customizations and configurability to solve the unique business needs of large enterprises.
Uncover insights from data with Sprinklr's comprehensive reporting
Enhance your advertising ROI by monitoring paid social media analytics across various social platforms.
Streamline your reporting process, save costs by repurposing high-performing content, optimize ad budgets and much more – all from a unified dashboard.
Evaluate the performance of your organic content, measure audience engagement and monitor brand awareness.
Get a unified view of your social media analytics and audience demographics by consolidating content from multiple social platforms into a comprehensive report.
Monitor essential metrics related to your brand and audience, generate competitor reports and gain a comprehensive market positioning insight for your brand.
Gain real-time insights into your brand's perception and discover emerging issues and themes through online conversations.
Why the most iconic brands chose Sprinklr.
How the International Committee of the Red Cross uses social listening to navigate crisis and deliver aid
Digital communication across multiple, disparate channels creates increased uncertainty and complexity across the globe, especially in times of crisis. But the right technology synthesizes real-time, unstructured information to alleviate this complexity and suggests the right steps the ICRC needs to take next.
Microsoft’s social intelligence team turns data into insights with Sprinklr
Sprinklr listens to us. They take our suggestions seriously, and they make improvements that make the platform better. That's not something that every platform does, which really speaks to the way that we've partnered together to make it more usable for social listening analysts and day-to-day users.”
8.6
billion listening mentions analyzed in 2021
Allie Webster
Market Research Manager, Microsoft
Banking on brilliance: M&T Bank's social media triumph
This evolution is possible because of the sophistication that Sprinklr provides: help with safety, sophistication, precision, accuracy and hard, quantifiable metrics. I don't think anybody else in the marketplace provides that level of peace of mind, customer service and robust data engineering.
Shannon Truax
Senior Vice President of Social Media, M&T Bank
How the International Committee of the Red Cross uses social listening to navigate crisis and deliver aid
Digital communication across multiple, disparate channels creates increased uncertainty and complexity across the globe, especially in times of crisis. But the right technology synthesizes real-time, unstructured information to alleviate this complexity and suggests the right steps the ICRC needs to take next.
Microsoft’s social intelligence team turns data into insights with Sprinklr
Sprinklr listens to us. They take our suggestions seriously, and they make improvements that make the platform better. That's not something that every platform does, which really speaks to the way that we've partnered together to make it more usable for social listening analysts and day-to-day users.”
8.6
billion listening mentions analyzed in 2021
Allie Webster
Market Research Manager, Microsoft
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