AI-POWERED SOCIAL MEDIA MANAGEMENT
You only need ONE tool to drive real business impact on social
Manage all your social channels in one place with Sprinklr's unified AI-powered platform. Optimize real-time social listening to capture every critical insight on your brand and competitors, and drive conversions effortlessly.
The world’s leading brands trust Sprinklr
Sprinklr Social is the platform of choice for organizations to manage social media across multiple brands, teams and geographies.
The world’s largest enterprises have trusted Sprinklr Social for its in-depth listening, unmatched channel coverage, enterprise-grade configurability and industry-defining AI.
Broad channel coverage
Never miss any customer interaction with support for 30+ digital channels and the flexibility to add new channels within weeks.
Best-in-class AI
Automate your social media management with industry-leading Sprinklr AI and generate content quicker with the best generative AI capabilities.
Truly enterprise-grade governance
Ensure all your engagements are on-brand with custom approval workflows, governance rules and moderation processes.
Unified-CXM
Take your social media management to the next level by integrating consumer intelligence, marketing and customer service on a single platform.
Uncover insights from data with Sprinklr's comprehensive reporting
Increase engagement on social
Sprinklr’s AI-powered Social Publishing & Engagement helps brands deliver content, engage customers, drive revenue and analyze performance across 30+ social and messaging channels.
Improve lead conversion on social
Empower geographically distributed teams to drive awareness, scale localized engagement and convert more leads across digital channels — all while ensuring complete brand and legal compliance.
Increase reach on social
Sprinklr Advocacy makes it easy for your employees to amplify your brand, improve awareness, generate leads and attract talent — all while ensuring 100% compliance.
Why the most iconic brands chose Sprinklr.
Explore how Lenovo created a holistic social media strategy with Sprinklr Advocacy
Advocacy allows us to help employees create content that is interesting and important to them and their social networks. And, for the first time in memory, we’ve got a tool representative of all geographies, all corporate initiatives.
260%
increase in social sharing
Alli Soule
Social Education and Advocacy Manager
Microsoft’s social intelligence team turns data into insights with Sprinklr
Sprinklr listens to us. They take our suggestions seriously, and they make improvements that make the platform better. That's not something that every platform does, which really speaks to the way that we've partnered together to make it more usable for social listening analysts and day-to-day users.”
8.6
billion listening mentions analyzed in 2021
Allie Webster
Market Research Manager, Microsoft
Banking on brilliance: M&T Bank's social media triumph
This evolution is possible because of the sophistication that Sprinklr provides: help with safety, sophistication, precision, accuracy and hard, quantifiable metrics. I don't think anybody else in the marketplace provides that level of peace of mind, customer service and robust data engineering.
Shannon Truax
Senior Vice President of Social Media, M&T Bank
How the International Committee of the Red Cross uses social listening to navigate crisis and deliver aid
Digital communication across multiple, disparate channels creates increased uncertainty and complexity across the globe, especially in times of crisis. But the right technology synthesizes real-time, unstructured information to alleviate this complexity and suggests the right steps the ICRC needs to take next.
Explore how Lenovo created a holistic social media strategy with Sprinklr Advocacy
Advocacy allows us to help employees create content that is interesting and important to them and their social networks. And, for the first time in memory, we’ve got a tool representative of all geographies, all corporate initiatives.
260%
increase in social sharing
Alli Soule
Social Education and Advocacy Manager
Microsoft’s social intelligence team turns data into insights with Sprinklr
Sprinklr listens to us. They take our suggestions seriously, and they make improvements that make the platform better. That's not something that every platform does, which really speaks to the way that we've partnered together to make it more usable for social listening analysts and day-to-day users.”
8.6
billion listening mentions analyzed in 2021
Allie Webster
Market Research Manager, Microsoft
Ready to deliver happier customer experience?
Contact us today for a personalized business proposal.