Sprinklr contracts, MSAs, and legal documents

Legal Terms

Sprinklr has a consistent contract model for all programs, modules and services globally. Our standard contracts including their associated addenda are available below.

Master Services Agreements

AUS,
Version 2.4A, September 2024
BRA,
Version 2.4A, September 2024
Europe (CH),
Version 2.4A, September 2024
GBR,
Version 2.4A, September 2024
SGP,
Version 2.4A, September 2024
USA,
Version 2.4A, September 2024

Agency Master Services Agreements

Europe (CH)
Version 2.4, September 2024
GBR,
Version 2.4, September 2024
USA,
Version 2.4, September 2024

Acceptable Use Policy

Acceptable Use Policy
Version 1.9, September 2023

Service Level Agreement

Service Level Agreement Sprinklr
Version 10.18, November 2021

Artificial Intelligence Addendum

Artificial Intelligence Addendum
Version 1.1, December 2024

Product/Service - Specific Terms

Advertising Managed Services T&C
Online Upstream BAA
Sprinklr PCI Addendum
Sprinklr Success Packages

Policies

Cookies

Social Media Terms

Twitter Limited Data License (EULA)

Data Protection

Data Processing Addendum
Version 2.7, September 2024
List of Sub-Processors

Financial Sector Addendum

Financial Sector Addendum
Version 1.0, February 2024

Check the previous version
of our documents here:

If a version is not on this page, please send a request to legal@sprinklr.com

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