Unified-CXM
Make customers happier with a unified customer experience.
![BWT Alpine F1® Team and Sprinklr: creating the perfect fan engagement vehicle](https://images.ctfassets.net/ukazlt65o6hl/7EIzCfkJcLrQ9sKRx7CIho/d9d0a3f9e959d0e617bfd907e676e469/alpine_blog-banner.png?w=1220&h=689&q=70&fm=png)
BWT Alpine F1 Team taps Sprinklr to build a “digital vehicle,” a unified platform that will connect deeply and in real-time with fans in five key areas. Learn more.
Sprinklr Team
March 9, 2022
![Happy customers buy more](https://images.ctfassets.net/ukazlt65o6hl/12Ao4BxP9vKN9SfZbE0sBo/5f6f1ef1e85d369d8a6c5c81f84f2409/WhyHappierCustomersBuyMore.jpg?w=1217&h=684&fl=progressive&q=70&fm=jpg)
Since the pandemic began, organizations have faced a decade’s worth of digital transformation compressed into just under two years.
Paul Herman
February 9, 2022
![3 competitive benchmarking strategies for the media and entertainment industry](https://images.ctfassets.net/ukazlt65o6hl/1lgYpteP4Gtk3BHLJNEeO3/66091b3176f2bcd63762e7a4449a05a6/20211101_BenchmarkingRpts_BlogHeader_Media.png?w=750&h=391&q=70&fm=png)
Though consumers prefer digital channels, many media and entertainment brands are slow to revise their digital strategy. Get started with these 3 strategies.
Elizabeth Shaw
January 19, 2022
![Food and Beverage industry spotlight: 3 strategies for effective competitive benchmarking](https://images.ctfassets.net/ukazlt65o6hl/4tVlWb6b6QB96LyIVIZqly/8618930e8ec323d1bf10225eb0682309/20211101_BenchmarkingRpts_BlogHeader_FoodandBev.png?w=750&h=391&q=70&fm=png)
For Food & Beverage brands, an unpredictable landscape has made already fierce competition even fiercer. Here are 3 benchmarking strategies to employ.
Elizabeth Shaw
December 23, 2021
![Unify your digital transformation and customer experience strategies](https://images.ctfassets.net/ukazlt65o6hl/4YUjGc0DvL6XRYoNAgrVWv/3adab84b90b2d6c27266cd1f2624b5b9/Blog_Header_1.png?w=1216&h=810&q=70&fm=png)
Companies are missing an important element to their digital transformation strategies: customer experience (CX) transformation.
Drew Tambling
December 15, 2021
![New technology industry trends: Is your tech brand using these 3 competitive benchmarking strategies?](https://images.ctfassets.net/ukazlt65o6hl/3X53Jo32iTiQk8yZQGPuYh/c9cdfeebc9e7c8d5b85ea47309ae4f7d/20211101_BenchmarkingRpts_BlogHeader_Tech.png?w=750&h=391&q=70&fm=png)
Learn how benchmarking performance against your competitors, your own brand, and previous campaigns helps you navigate threats and identify opportunities.
Elizabeth Shaw
November 30, 2021
![How to connect with customers and create a more human customer experience](https://images.ctfassets.net/ukazlt65o6hl/5Zvb63fp78nBi3qEsfVPrj/a297930990a3fa082decf7c75c633121/Blog_How_to_Connect_with_Customers_Blog_asset_1920x1000.png?w=750&h=391&q=70&fm=png)
How can you manage to be everywhere at once with a consistent voice on every channel? You’ll need five solutions that all work together...
Wendy Mikkelsen
October 29, 2021
![Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy](https://images.ctfassets.net/ukazlt65o6hl/6K6Y78rl1wkqz5fj94Qwzi/23d2d24b62b1b5187d26a7d81296a338/pexels-kindel-media-6775122-1200x759.jpeg?w=1200&h=759&fl=progressive&q=70&fm=jpg)
Social suites that combine social media strategy with a Unified-CXM platform can more effectively drive the value of your social engagement. Learn more.
Chaitanya Goyal
October 20, 2021
![The 4 best competitive benchmarking strategies for the pharmaceutical industry](https://images.ctfassets.net/ukazlt65o6hl/2G9N3K0IkZUhdlqjVdeAdz/a3c5a04aec3e83b0a48bd3c3360df672/20211101_BenchmarkingRpts_BlogHeader_Pharma.png?w=750&h=391&q=70&fm=png)
Learn how leveraging competitive benchmarking data can help track performance internally to identify opportunities and navigate threats.
Elizabeth Shaw
October 11, 2021
![Are you getting the most out of your product insights? Here are 19 use cases.](https://images.ctfassets.net/ukazlt65o6hl/1RCkGYDgQg1nLS0aG9HvTH/ff2385dc2b3263b6dc85fb34a066570e/two-females-choosing-bags-in-shop-shopping-CP8LZ2Y.jpg?w=750&h=501&fl=progressive&q=70&fm=jpg)
Here are the facts: 84% of consumers trust online reviews as much as a personal recommendation, and consumers are also willing to spend 31% more on a business with excellent reviews. In other words, customers are paying close attention to feedback about …
Sprinklr Team
July 29, 2021
![Sprinklr’s IPO: The best is yet to come](https://images.ctfassets.net/ukazlt65o6hl/4Y91ydBklSr3W1plInqw5E/a415ca213ef7e088e9e5a6934fc63b42/20210617_CXC_BlogHeader_RagyIPO_header-1.png?w=750&h=394&q=70&fm=png)
Today, Sprinklr is a publicly traded company on the New York Stock Exchange: CXM. This is an incredibly humbling milestone, and the beginning of an exciting new chapter in our journey. Everything we’ve built and accomplished over the past decade has led …
Ragy Thomas
June 23, 2021
![3 ways data democratization improves the customer experience](https://images.ctfassets.net/ukazlt65o6hl/k56amdPwcSIr6XnZm15wm/9fbbd70d53317c5f7f3fac9fe1117583/project-team-collaborating-business-analytics.jpeg?w=750&h=501&fl=progressive&q=70&fm=jpg)
Creating a unified customer experience is critical for brands to differentiate themselves from the competition and delight customers. Over the past few weeks we’ve discussed how to: Understand customers’ changing expectations and the impact on your brand…
Sprinklr Team
May 20, 2021