Grad Conn

Chief Experience Officer, Sprinklr

As Sprinklr’s Chief Experience Officer, Grad Conn creates an engaging and memorable community for the world’s largest brands and guides them on developing a customer-first experience.

Articles by Grad

Episode #192: How do Your Customers Really Use Your Product?

May 17, 2022 • 16 MIN READ

Grad Conn

Episode #191: Full Stream Ahead

May 10, 2022 • 16 MIN READ

Grad Conn

Episode #190: Why You Need to Keep it Super Simple

April 20, 2022 • 16 MIN READ

Grad Conn

Episode #189: One Bowl to Rule Them All

April 13, 2022 • 11 MIN READ

Grad Conn

Episode #188: Six Steps to an Authentic Brand

April 6, 2022 • 16 MIN READ

Grad Conn

Episode #187: Adventures in the Metaverse

March 31, 2022 • 13 MIN READ

Grad Conn

Episode #186: Welcome to The Copernican Shift Podcast

March 29, 2022 • 10 MIN READ

Grad Conn

Episode #185: The Hidden Danger of Marketing Preconceptions

March 24, 2022 • 22 MIN READ

Grad Conn

Episode #184: How to Gather Real Customer Insights, with Sonia Sahney

March 22, 2022 • 28 MIN READ

Grad Conn

Episode #183: Why Buyer-Driven is Better Than Customer-Centric, with Ardath Albee

March 18, 2022 • 41 MIN READ

Grad Conn

Episode #182: Creating Your Company Narrative, with Michelle Chiantera

March 15, 2022 • 38 MIN READ

Grad Conn

Episode #181: How to Be the Best Representative of Your Own Product, with Annie Wissner

March 1, 2022 • 36 MIN READ

Grad Conn

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