Sprinklr contracts, MSAs, and legal documents
Sprinklr contracts, MSAs, and legal documents
Legal Terms
Sprinklr has a consistent contract model for all programs, modules and services globally. Our standard contracts including their associated addenda are available here.
Contact Preferences
Master Services Agreements
USA,
Version 1.5, 20201207
SGP,
Version 1.5, 20201207
GBR,
Version 1.5, 20201207
BRA,
Version 1.5, 20201207
AUS,
Version 1.5, 20201207
Europe (CHE),
Version 1.5, 20201207
Agency Master Services Agreements
Europe (CHE)
Version 1.5, 20210128
GBR,
Version 1.5, 20210128
USA,
Version 1.5, 20210128
Acceptable Use
Acceptable Use Policy
Version 1.5, 20201013
Service Level Agreement
Service Level Agreement Sprinklr
Version 10.15, 20201013
Product/Service - Specific Terms
Advertising Managed Services T&C
Policies
Cookies
Sprinklr SMMS Privacy Policy
Version 1.2, 20190613
Sprinklr Environmental Policy
Version 1.1, 20161228
Social Media Terms
Twitter Limited Data License (EULA)
Data Protection
Data Processing Addendum
Version 1.11 20210202
Sprinklr GDPR Compliance Overview
20200825
List of Sub-Processors
Check the previous version
of our documents here:
Check the previous version
of our documents here:
Agency Master Services Agreement (DEU, Version 1.3, 20200306)
Agency Master Services Agreement (FRA, Version 1.3, 20200306)
Agency Master Services Agreement (GBR, Version 1.3, 20200306)
Agency Master Services Agreement (USA, Version 1.3, 20200306)
Agency Master Services Agreement (CHE, Version 1.3, 20200306)
Agency Master Services Agreement (DEU, Version 1.0, 20161205)
Agency Master Services Agreement (FRA, Version 1.0, 20161205)
Agency Master Services Agreement (GBR, Version 1.0, 20161205)
Agency Master Services Agreement (USA, Version 1.0, 20161205)
Master Services Agreements
Data Processing Addendum (Pre-signed, Version 1.9, 20201231)
Data Processing Addendum (Pre-signed, Version 1.7, 20200722)
Data Processing Addendum (Pre-signed, Version 1.5, 20191009)
Data Processing Addendum (Referenced, Version 1.4, 20180413)
Data Processing Addendum (Pre-signed, Version 1.6, 20200402)