SPRINKLR Vs SPROUT SOCIAL

For enterprises seeking an all-encompassing solution, Sprinklr stands out as the preferred choice compared to Sprout Social.  

• Sprinklr's unified platform integrates social data across all customer-facing touchpoints, empowering businesses with a holistic view of their audience 

• With a strong industry focus, Sprinklr serves as a strategic partner for enterprises, offering solutions customized to cater to their unique requirements and challenges 

Moreover, Sprinklr stands out with its advanced AI capabilities, enabling more efficient social media management and analytics compared to Sprout Social. 

Sprinklr offers more features across publishing, planning, asset management, engagement, governance and reporting than Sprout Social – all through a unified platform. 

• With the ability to handle large-scale social media operations, Sprinklr proves more efficient for enterprises seeking to manage multiple channels and engage with a broader audience, helping them gain valuable insights from social data and streamline their marketing efforts effectively  

• Sprinklr leads the way in AI-powered productivity with its highly mature, vertical-specific AI models and seamless ChatGPT integration to save time and increase efficiency, an advantage that Sprout Social lacks due to the absence of essential AI tools 

• Unlike Sprout Social's expensive listening tool add-on with limited capabilities, Sprinklr’s self-serve plan has built-in social listening tools while the enterprise plan offers in-depth listening, customer feedback and media monitoring  

While Sprout Social serves its purpose well for basic use cases, Sprinklr's enterprise-level capabilities, advanced AI and holistic customer engagement platform make it a stronger alternative for larger organizations seeking a more comprehensive social media management solution. 

Some of its salient features are: 

• Social media management on 30+ modern channels and flexibility to add new channels quickly 

• Enterprise-grade governance featuring 10x more granular roles and permissions and highly configurable workflows 

• Advanced analytics with 5x more metrics and limitless customization to ensure you're getting the insights you need 

If your business is rapidly expanding, and you require a more scalable and robust social media management solution to accommodate your growing needs, then you should consider switching to Sprinklr.  

Points to consider: 

• Enterprise-level capabilities: As your business grows, you need a social media automation tool that can handle large-scale social media operations and effectively manage multiple social channels 

• Advanced AI-driven insights: A Sprout Social alternative like Sprinklr can help you extract valuable data from social interactions, understand your audience better and make data-driven decisions to fuel your business growth 

• Integrated customer engagement: Sprinklr enables you to integrate social data with other customer data, giving you a comprehensive view of your audience and allowing for a more personalized customer engagement strategy 

• Industry-specific features: If your business operates in a particular industry with unique social media requirements, a Sprout Social alternative that comes with industry-specific tools and functionalities can streamline your social media efforts in alignment with your industry's best practices