SERVICE
"There is a balance between humans and technology. And you can't go too far one way or the other."
Shep Hyken
Customer service and CX Expert, Keynote Speaker
Summary
Hear it straight from customer service and CX expert, Shep Hyken on how AI can boost agent productivity and help them overcome information silos.
Join Shep as he explains what ‘Harmonious Chaos’ is in CX. Some other topics include:
- Current challenges in CX
- How does AI change an agent’s reality?
- How GoDaddy uses AI to personalize CX
Watch the video now.