Sprinklr Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of Customer Platforms

MQ Graphic for Voice of the Customer Platforms 2025

Sprinklr has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of Customer Platforms, recognized for its completeness of vision and ability to execute. 

We believe this recognition is an acknowledgement of how Sprinklr is revolutionizing the way businesses harness customer feedback — by unifying solicited insights (like surveys) and unsolicited signals (from social, reviews, and support) into a single, actionable view. 

Powered by Sprinklr’s proprietary AI and integrated with the latest GenAI platforms, our Voice of Customer solution empowers brands turn this unified voice into data-led decisions that help drive extraordinary customer experiences at scale. 

Download the full report to know more on why we been named as a leader. 

Gartner, Magic Quadrant for Voice of Customer Platforms, Deborah Alvord, Maria Marino, Chad Storlie, Patrick Quinlan, Michael Maziarka, 16 April 2025.   

Gartner is a registered trademark, and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.   

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Sprinklr.   

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

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