Twitter Channel Updates
Updated
Keep up with the latest Twitter Channel updates here.
Twitter Updates
Date | Category | Description |
January 2019 | Deleted Tweets Indicator in the Engagement Dashboard | In accordance with the Twitter API guidelines, when a tweet is deleted from Twitter directly in the native channel or through Sprinklr, that particular tweet will be permanently removed from Sprinklr. You will now see a visual indicator without any profile and text information. The visual indicator will only appear if the deleted tweet is associated with a case. This will help users understand where a message has gone once it has been deleted, instead of leaving you to search and question its whereabouts. |
January 2019 | Custom Audience | Sprinklr has deprecated the option Upload Data Manually for Twitter Custom Audience with the migration of Ads API from version 3 to version 4. You will now no longer be able to manually enter the audience details to create your custom audience for Twitter. |
February 2018 | Group Publishing | In a continued effort to protect its users from the spread of spam by fake accounts on Twitter, the social channel recently announced that they have revisited their guidelines surrounding automation. The Sprinklr platform will no longer support account group publishing to Twitter. |