Facebook Historical Backfill Capabilities and Limitations
Updated
This article details out the historical backfill capabilities and limitations for different types of metrics. Historical backfill is the process of updating data for posts that have been published either before the account was added in Sprinklr or 60 days prior. There is a default backfill range for 60 days which is added as soon as the account is added into Sprinklr.
Note: All post-level data gets automatically updated when a new account is added or an account is re-activated. Get in touch with your Success Manager to get this capability enabled in your environment.
Backfill Capabilities and Limitations
Metric type | Capabilities & Limitations |
Account | For Facebook Account-level data such as the number of followers, page views, and so on, Sprinklr records the data for the past 2 years from the date you have added the Facebook account in Sprinklr. Sprinklr will not perform backfill on any Facebook Account-level data that is beyond 2 years in the past from the date when the backfill processing starts. |
Post | Trend Metric not available. Up to 2 years of backfill available |