Send a Message to Multiple Contacts Simultaneously (Distributed User)
Updated
Distributed users can send the same message to multiple contacts at the same time. You can manually select contacts of your preference, or use the Select All Contacts option, and send the same message to all of them using Quick Publisher. This will help you eliminate the massive effort of sending the same message to multiple contacts separately.
Note: This feature needs a specific setup. Please get in touch with your Success Manager to get this capability enabled in your environment.
Note: Currently, this capability is supported only for WhatsApp.
Steps to Send a Message to Multiple Contacts Simultaneously
Log in to the Distributed environment.
Click the Contacts icon in the menu bar to the left.
In the Contacts window, select the contacts by checking the boxes that appear when you hover over them, and click Send Message in the tool bar that appears at the bottom of the screen.
Note: You can select a maximum of 50 contacts at a time.
In the Create Post window, enter the message along with other required details, and click Send in the bottom right corner. You can also click Save as Draft to save the message to send it to those contacts at a later time.