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Sprinklr is committed to making its web application accessible, in accordance with the Law of 9 January 2004, n. 4.

This accessibility statement applies to Sprinklr web application.

Compliance status

Partially compliant

This web application is partially compliant with the requirements set out in appendix A of the UNI CEI EN 301549 standard, due to the non-compliances and the exemptions listed below.

Exception: Due to multiple UI components on the screen, we cannot support WCAG 1.4.10 Reflow (400% zoom).

The necessary measures are being taken to achieve full compliance.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

• non-compliance with the Law of 9 January 2004, n. 4:

  1. Most of the content in Sprinklr web application is Accessible according to WCAG 2.1 Level A & AA, but with a few known issues.

  2. Due to multiple UI components on the screen, we cannot support WCAG 1.4.10 Reflow (400% zoom). Hence the application is not usable at 400% browser zoom.

•  disproportionate burden:

  Due to multiple UI components on the screen, we cannot support WCAG 1.4.10 Reflow (400% zoom).

  [List the section(s)/content(s)function(s) that are not accessible for which the exemption for

  disproportionate burden is temporarily enforced pursuant to article 3-ter of the Law of 9 January 2004, n.4]

• the content is not within the scope of the applicable legislation:

  [List the non-accessible section(s)/content(s)/function(s) TT which T T is/are ae ou outside Side the the scope scope of of the the applicable

  legislation.]

"No accessible alternatives are currently available, as specific measures are being taken to the progressive resolution of the problems encountered"

Methods of sending reports and provider’s contact details

To notify cases of non-compliance or to request information and content excluded from the scope of the directive about accessibility, please send an email to accessibility@sprinklr.com.

Methods of sending reports to AgID

In the event of an unsatisfactory response or no response, within thirty days of the notification or request, the interested party can forward a report using the method indicated on AgID institutional website.

Preparation of the accessibility statement

This statement was prepared on 02/11/2023.

The information in this statement was obtained from a self-assessment carried out directly by the provider.

Information about the Sprinklr web application

Publication date of the web application: 2011

Framework used for the web application: Java Script

Usability tests have been carried out [***]: No

*** It refers to usability tests carried out using methodologies such as the one defined by the eGLU Protocol or other methods, for example with heuristic analyses, also carried out by suitably trained officials of the same Provider, with the involvement of evaluation groups including people with disabilities.