Reporting

Updated 

You can create a widget in Care Reporting to view reporting data on Live Stream.

View the total inbound message count for a Live Stream

View the count of unique users who participated in a Live Strea

View the inbound message along with the message count, sender name, date, and time

View the email ids, phone numbers, and profile names of the users who participated in a Live Stream

View the number of Live Stream messages with the Message Type filter selected as Sprinklr Live Chat Stream Message.