Troubleshooting Email Marketing errors

Updated 

Here’s how you can deal with Email Marketing errors:

  1. Go through the list of Articles to understand if any of these can help you understand the root cause of your error. 

  2. Make sure you have the right permissions for your user role regarding the feature you are trying to use.

  3. If you are not able to utilize our existing Knowledge Base to figure out the root cause of the issue, then reach out to your Sprinklr liaison, who can help you navigate through these issues.

  4. Finally, you can raise a support ticket at tickets@sprinklr.com explaining the issue to them in detail with the help of Screenshots. Sprinklr Support should be able to help you understand what the root cause of the issue is.