Sprinklr 16.10.0 - Governance Console Capabilities and Enhancements

Updated 

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! 

Navigation Tips

Read through the release notes below, or you can click on a Product title to jump to a particular Product's section of the Release Notes. For quick navigation to a specific feature within the Product, click on the feature name below the Product section header. In order to deep dive into certain capabilities, hover over the main title of the note. Then, click if an action cursor appears to open an overlay of the capability. Click Open Article to view the article's page in a separate tab. Some release notes will be informational one-liners and an action cursor will not appear. Enjoy!

Integration

Media Uploader | Ability to Integrate Sprinklr Digital Asset Manager with Adobe Experience Manager

This integration allows your marketing teams to take full advantage of Sprinklr and Adobe Experience Manager’s capabilities to create, deliver, and optimize personalized digital experiences to make customers happy across 30+ digital channels powered by Sprinklr's industry-leading AI.

Integration | Support for Global Relay Integration

Sprinklr - Global Relay Integration can help Sprinklr Customers to Archive, Search and monitor their digital conversations and activities along with Sprinklr AI-enriched tags in real time on Social + messaging channels, SMS and email.

Presentations

Presentations | Ability to Create Hyperlinked Elements in Presentations

If you need the ability to create hyperlinked elements to enhance the power of your Presentations, the new Hyperlink Button will allow you to create and customize hyperlinks to destinations within your Presentation and outside of it.

Presentations | Generate Presentations Based on Keyword(s)

You can now quickly and easily generate a Presentation based on any subject matter. Simply enter your search keywords and a curated, story-driven Presentation will be generated for you.

Presentations | Use Previous Period Option for Line Chart

Sprinklr now provides the ability to easily add a second dimension based on the previous time period for a line chart with a single click.

Presentations | Capability to Create Speech Bubble Widget

The Speech Bubble Widget allows you to create a simple callout and customize it using the available tunables within the design tab in Presentations and Display.

Presentations | Arrow Options for Line Shape

Sprinklr allows users to add arrows to a Line Shape widget and customize it using the available tunables within the design tab in Presentations and Display.

Gallery

Gallery | Shoppable Store Product Tagging

Sprinklr allows users to tag products either while publishing a post or within the shoppable UI and have it displayed in a visually consistent manner in their Gallery. 

Gallery | Capability to View Gallery Analytics

Gallery Analytics is a new data source option within Sprinklr that allows users to understand key consumption and usage information for their Galleries.