Sprinklr contracts, MSAs, and legal documents
Sprinklr has a consistent contract model for all programs, modules and services globally. Our standard contracts including their associated addenda are available below.
Data Protection & Security
Data Protection Addendum
Version 2.8, Feb 2025
List of Subprocessors
Cookies Policy
AI Addendum
Version 1.1, December 2024
All Other Legal Documents
Acceptable Use Policy
Version 1.9
Service Level Agreement Sprinklr
Version 10.18
Financial Sector Addendum
Version 1.0
Enterprise Security Addendum (ESA)
Version 1.4, February 2025
Check the previous version of our documents here:
If a version is not on this page, please send a request to legal@sprinklr.com