Leadership Hero - New

Leading the charge in CX excellence

Our leadership team

Seasoned leaders have joined us on our journey, united by a shared vision-- to redefine the world’s ability to make every customer experience extraordinary. Meet our leaders who bring a wealth of experience from industry giants like Vonage, ServiceNow, Adobe, Freshworks, Exabeam, and athenahealth. We know what it means to have a relentless focus on customer obsession, and we are committed to helping companies win by leveraging our AI-based Unified Platform to reimagine customer experiences.

Rory Read

Rory Read

President & CEO

Joy Corso

Joy Corso

Chief Administrative Officer

Scott Harvey

Scott Harvey

Chief Customer Officer

Amitabh Misra

Amitabh Misra

Chief Technology Officer

Arun Pattabhiraman

Arun Pattabhiraman

Chief Marketing Officer

Manish Sarin

Manish Sarin

Chief Financial Officer

Jacob Scott

Jacob Scott

General Counsel & Corporate Secretary

Our Board of Directors

Neeraj Agrawal

Neeraj Agrawal

General Partner, Battery Ventures

Ed Gillis

Ed Gillis

Business Consultant and Private Investor

Jan Hauser

Jan Hauser

Business Advisor and Financial Expert

Kevin Haverty

Kevin Haverty

Advisor and Private Investor

Yvette Kanouff

Yvette Kanouff

Partner, JC2 Ventures

Rory Read

Rory Read

President & CEO

Eileen Schloss

Eileen Schloss

Human Capital Operations Advisor, Advent International

Ragy Thomas

Ragy Thomas

Founder, Advisor to the CEO & Chairman of Board

Steve Ward

Steve Ward

Former President & CEO, Lenovo Corporation

Tarim Wasim

Tarim Wasim

Partner, Hellman & Friedman (H&F)