The Multiplying Effect of AI on a Unified Platform
With record high contact volumes — an exponential increase made possible by the growing number of channels, often managed by a host of point solutions, contact center leaders are caught between solving for efficiency and delivering legendary CX.
You’ve been leveraging AI for task automation, supercharged analytics, and even conversational chatbots. But generative AI is now completely changing the game. You have the opportunity to unlock the possibilities for end-to-end automation of rote work and enable better human-machine collaboration and smarter insights for human-led decision-making — on a single, unified platform.
Come to CX Connect and learn actionable insights on how you can better leverage generative AI for a legendary customer experience.
Decode the Magic of Generative AI Together
Join the conversation with Open AI and Sprinklr to uncover how you can evolve from legacy to legendary CX.
Alongside 80+ brilliant minds from the customer service and CX industry, expect punchy, actionable conversations and inspiration to elevate your CX for today.
Meet the brilliant minds amongst you
Josh Kanagy
SVP, Sprinklr Service,
Sprinklr
Joe Landers
Account Director, Enterprise
Open AI
Tyler Altrup
Principal Consultant, CXM Best Practices
Sprinklr
Arrival and registration
Welcome by Sprinklr
Keynote with Josh Kanagy, SVP, Sprinklr Service, Sprinklr
Customer Panel session moderated by Tyler Altrup, Principal Consultant, CXM Best Practices Group, Sprinklr
Networking Break
Joe Landers, Account Director, Enterprise, Open AI
Networking, food and bev
FAQ
Attendance is completely free. The event is complimentary from Sprinklr.
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