SOCIAL MEDIA MANAGEMENT

The only social media solution you’ll ever need

Unify your teams, tools and touchpoints with Sprinklr's comprehensive social media solution that’s powered by the most advanced AI in the market.

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The world’s leading brands trust Sprinklr

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Shift from point solutions to a unified social suite

Today, brands have a fragmented approach to solving social media needs across listening, engagement, advertising and customer service. The result? Inefficient teams, fragmented data, inconsistent customer feedback and subpar experiences. Brands need a more unified approach to drive efficiencies, save costs and deliver great customer experiences on social.

Manage social end-to-end on a single platform

Sprinklr helps social media teams unify data, insights, actions and analytics so they can engage their audience quickly, successfully and at scale.

Know your audience, competition and market

Tap into millions of conversations with Social Listening and get AI-powered insights for data-driven strategies.
Social Media Management - Listen

Featured Products

SocialListening
Social Listening
Get real-time market, customer and competitor insights from 30+ channels.
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Competitive Insights
& Benchmarking
Competitive Insights and Benchmarking
Benchmark social performance against competition and manage influencers at scale.
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Social Publishing
& Engagement 
Social Publishing
and Engagement 
Deliver content and build your community on 30+ channels.
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Social
Advertising 
Social
Advertising 
Boost organic posts, monitor comments on ads and track performance of your paid initiatives.
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Advocacy
Employee Advocacy
Amplify your brand reach by up to 8x by helping your employees become your strongest advocates.
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Customer Service
Social Customer Service
Boost customer satisfaction with AI-powered customer service on social.
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5 reasons Sprinklr is the ultimate leader in social media management

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Unmatched channel coverage

30+ social, messaging and review channels​.

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Unparalleled AI

Industry-best AI with 95%+ accuracy — now with the power of generative AI.

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Unified reporting and analytics

Comprehensive reporting across paid, owned and earned media.

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Extensive customizability

Flexible architecture to rapidly add new channels, integrate technologies and customize business workflows.

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Enterprise-grade governance

100% brand compliance with global compliance frameworks, approval workflows and audit trails.

Sprinklr Social is recognized as the industry standard in helping enterprises manage social media at scale

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Sprinklr Social named a Leader by G2!

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G2 logo

Sprinklr Social named Leader by G2 with over 45+ badges in their Fall 2024 reports

Read reviews
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Sprinklr Named Leader in The Forrester Wave™ — Social Suites, Q3 2021

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Forrester logo

Forrester evaluated the 9 providers that matter most in social suites, and Sprinklr was recognized as a leader, with the highest possible scores for 23 of the criteria.

Read report
Sprinklr Social logo

Sprinklr Social named a Leader by G2!

Image
G2 logo

Sprinklr Social named Leader by G2 with over 45+ badges in their Fall 2024 reports

Read reviews
Sprinklr logo

Sprinklr Named Leader in The Forrester Wave™ — Social Suites, Q3 2021

Image
Forrester logo

Forrester evaluated the 9 providers that matter most in social suites, and Sprinklr was recognized as a leader, with the highest possible scores for 23 of the criteria.

Read report
Sprinklr Social logo

Sprinklr Social named a Leader by G2!

Image
G2 logo

Sprinklr Social named Leader by G2 with over 45+ badges in their Fall 2024 reports

Read reviews
Sprinklr logo

Sprinklr Named Leader in The Forrester Wave™ — Social Suites, Q3 2021

Image
Forrester logo

Forrester evaluated the 9 providers that matter most in social suites, and Sprinklr was recognized as a leader, with the highest possible scores for 23 of the criteria.

Read report

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