Sprinklr Integrations
Sprinklr integrates with the software you already use. Unify your data under one platform — and enable teams across engagement, sales, marketing, advertising, and care to collaborate seamlessly.
Acoustic Exchange
Marketing Automation
This is a universal connector that allows transfer of segments between various solutions in this industry.
Adjust
Marketing Automation
Optimize ad campaigns against Adjust metrics and view Adjust data alongside standard channel metrics when reporting on campaign performance.
Adobe Analytics
Analytics Tools
With Sprinklr's Adobe Analytics integration, marketers can capture multi-channel metrics to understand and optimize campaign performance across the customer journey, from modern social channels to other digital channels like web and mobile apps.
Adobe Experience Manager (AEM)
Digital Asset Management
Seamlessly synchronize Sprinklr and Adobe AEM for easy publishing of your assets and detailed data of your top-performing assets.
Adobe Marketo Engage
Marketing Automation
Sprinklr’s Marketo integration allows B2B and B2C marketers to target qualified leads, produce lead-to-revenue opportunities, and execute automated, personalized marketing campaigns across multiple digital channels.
Aeris Weather
Data Source
Incorporate near real time Weather data for Advertising targeting purposes.
AppsFlyer
Attribution Tools
Optimize ad campaigns against AppsFlyer metrics and view AppsFlyer data alongside standard channel metrics when reporting on campaign performance.
Aprimo
Digital Asset Management
Seamlessly synchronize Sprinklr and Aprimo for easy publishing of your assets and for detailed data of your top-performing assets.
Arabot
Conversational AI
Connect to the arabot.io intelligent chatbot platform for building a conversational experience to assist your customers and deliver a world-class customer experience, conversing in Arabic and English.
Bazaarvoice
Ratings & Reviews
The Bazaarvoice and Sprinklr Connector enables you to monitor and respond to reviews and questions directly from your Sprinklr platform.
Bitly
URL Shorteners
Shorten your published links with Bitly URL shortener and obtain click count metrics.
Bl.ink
URL Shorteners
Shorten your published links with the Bl.ink URL Shortener and obtain click count metrics directly within Sprinklr.
Bynder
Digital Asset Management
Seamlessly synchronize Sprinklr and Bynder Assets for easy planning and publishing on modern channels and have a detailed analytics view of your top-performing assets.
Canary
URL Shorteners
Shorten your published links with Canary URL shortener and obtain click count metrics.
Contentful KB
Knowledge Base Recommendations
Sync and leverage the KB of Contentful into Sprinklr KB.
Corezoid
Leverage Corezoid’s process builder to define workflows on customer engagement by connecting to Sprinklr for modern channels.
Coveo
Knowledge Base Recommendations
Help your agents and practitioners get answers quickly by tapping into Coveo’s relevant search recommendations within Sprinklr.
Datorama Salesforce
Data Visualization
Pull in Datorama Salesforce campaign performance insights on modern channels, combined with other business metrics, to understand how each campaign drives real business value.
DaveAI
Conversational AI
Sprinklr’s DaveAI integration enables you to leverage DaveAI chatbots to power intelligent customer conversations, providing conversion information and backend recommendations.
Digital Safe (Smarsh)
Archive and Compliance
From information archiving to discovery, compliance, and audit tasks, get more done using Smarsh Digital Safe within the Sprinklr platform.
Discourse
Community
Sprinklr offers integration into Discourse Forums to unify a brand’s efforts to manage the customer experience.
Domo
Analytics Tools
Use Domo’s Sprinklr connector to track account and post insights, evaluate configured Sprinklr streams, understand profile conversions, and track basic account information.
Esko
Digital Asset Management
Seamlessly synchronize Sprinklr and ESKO for easy publishing of your assets and for detailed data of your top-performing assets.
Form Assembly
Marketing Automation
The integration allows Marketers to bring in PII for targeting in Social or Email Marketing or for creating Journeys.
Freshdesk KB
Knowledge Base Recommendations
Sync and leverage the KB of Freshdesk into Sprinklr KB.
Freshsales
Marketing Automation
Enrich your Freshsales data with leads originating from 35+ modern digital channels on Sprinklr.
Getty
Content Management
Sprinklr provides out-of-the-box integration with your Getty Images account via our Marketplace. Using the Third Party Content feature you can easily load licensed content into the Asset Manager for use in publishing.
Giphy
Content Management
Easily incorporate Giphy into your content strategy.
Global Relay
Compliance Tools
Archive and Compliance
Sprinklr’s Global Relay integration archives your digital conversations across social and messaging channels, with AI-enriched tags that make it easy to monitor and search your content.
go.usa
URL Shorteners
Shorten your published links with Go USA URL Shortener and obtain click count metrics.
Google Analytics
Analytics Tools
With Sprinklr’s Google Analytics integration, marketers can automatically create and apply custom campaign parameters, track Google Analytics metrics, and automatically optimize campaigns based on real business outcomes.
Google Campaign Manager
Analytics Tools
Google Campaign Manager 360 is a web-based ad management system to help you manage your digital campaigns across websites and mobile devices. It includes a robust set of features for ad serving, targeting, verification, and reporting.
Google Data Studio
Data Visualization
Gain insight into your social account performance alongside the rest of your business metrics to understand how each campaign drives real business value.
Google Firebase
URL Shorteners
Shorten your published links with Google Firebase URL Shortener and obtain click count metrics.
Haptik
Conversational AI
Combining the power and reach of the Sprinklr platform with Haptik’s AI to hear every customer's need and resolve customer care issues with a seamless handoff between chatbot and customer care agents across the digital channels within seconds.
IBM Watson
Conversational AI
For all supported channels, Sprinklr gathers messages and creates cases consisting of conversations and metadata, pushing this information to the IBM Watson bot to prepare the answer. Sprinklr then routes the response delivery to the appropriate channel.
IV.ai
Conversational AI
Automate relationships from Sprinklr to IV.ai to manage the transition between automated and human care agents across different digital channels.
Kochava
Attribution Tools
Optimize ad campaigns against Kochava metrics and view Kochava data alongside standard channel metrics when reporting on campaign performance.
kona.tech
Conversational AI
Our Kona.tech integration allows you to extend the Sprinklr platform for the finserv industry to focus on customer experience through AI-powered chatbots.
kore.ai
Conversational AI
With the Kore.ai integration, you can extend the Sprinklr platform to your enterprise conversational AI platform of choice.
Lyearn
Content Management
Leverage and apply the content produced in Lyearn to train, educate, and empower users in Sprinklr.
MailChimp
Marketing Automation
Access the Mailchimp marketing automation platform and email marketing service for managing lists and creating email marketing campaigns to send to customers.
Medallia
Customer Feedback
Analyze voice of customer data from Medallia using Sprinklr's AI to unify and gain insights within Sprinklr platform.
MediaOcean
Marketing Automation
Eliminate tedious manual processes related to budget planning and reconciliation by integrating Sprinklr Marketing with MediaOcean Prisma.
MediaValet
Digital Asset Management
With the MediaValet integration, you can connect Sprinklr with your asset management system of record to publish content across Modern Channels.
Microsoft Bot Framework
Conversational AI
Sprinklr and Bot Framework provide seamless integration for brands to manage the transition between automated and human care agents across different digital channels.
Microsoft Dynamics 365
CRM
Unify your Customer Service operation by linking contacts, accounts, cases and response processes with Sprinklr.
MS Dynamics KB
Knowledge Base Recommendations
Sync and leverage the KB of MS Dynamics into Sprinklr KB.
Netomi
Conversational AI
Combining the power and reach of the Sprinklr platform with Netomi’s AI, hear every customer's need and resolve customer care issues with seamless handoff between chatbot and customer care agents across the digital channels within seconds.
Newscred
Content Marketing Tools
Sprinklr’s Newscred integration enables brands to easily publish short-form content on their owned social channels to organically promote long-form content, and boost posts with paid media advertising in Sprinklr.
Nonli
URL Shorteners
Shorten your published links with Nonli URL Shortener and obtain click count metrics.
Okta
Okta allows enterprises to manage user logins and authentication across multiple applications, greatly reducing the risk of users having multiple passwords and lowering the costs of administrators having to manage multiple passwords for users.
Oracle B2C Service
CRM
Keep your customer service agents informed by tracking social media cases from Sprinklr within Oracle B2C Service.
Oracle Eloqua
Marketing Automation
The Oracle Eloqua integration from Sprinklr allows brands to create more closed-loop marketing and sales activities and manage cross-channel B2B marketing campaigns that nurture leads across each stage of the buying process.
Oracle Responsys
Marketing Automation
The integration allows marketers to bring in data from their Email automation tool for retargeting in Social.
Ozonetel
CCaaS
Ozonetel provides secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers.
Power BI
Data Visualization
Sprinklr’s social engagement content pack for Power BI helps you gain insight into your brand’s social account performance alongside the rest of your business metrics.
PowerReviews
Ratings & Reviews
Amplify your PowerReviews content across social media with Sprinklr.
Proofpoint
Compliance Tools
Archive and Compliance
Take advantage of the Proofpoint connector to enforce your Brand compliance policies for outbound content and mitigate risky inbound content on moderated brand accounts.
Quiq (Snaps)
Conversational AI
For your commerce and customer service teams, the Quiq (Snaps) integration extends the Sprinklr platform to provide always-on asynchronous messaging with conversational AI to communicate with customers when and how they choose.
Salesforce CRM
Marketing Automation
This integration enables you to bring in Leads, Contacts, and Accounts from Salesforce and use the attributes for Segmentation in Sprinklr for Social Advertising or Email Marketing or for creating Omni-channel journeys.
Salesforce Email Studio
Marketing Automation
Dynamically access subscriber lists and events to target customers with social advertising.
Salesforce Knowledge
Knowledge Base Recommendations
Synchronize the knowledge base from Salesforce into the Sprinklr Knowledge Portal for agent use directly in the Sprinklr platform.
Salesforce Service Cloud Lightning
CRM
Sprinklr provides a native integrated social care experience for Sprinklr users directly in Salesforce, supporting omnichannel case management. Unify Customer Service operations by linking contacts, accounts, cases, and response processes.
SAP ariba
URL Shorteners
Shorten your published links and obtain click count metrics.
SAP Service Cloud (C4C)
CRM
Use SAP Service Cloud’s system of record to provide omnichannel engagement with customers and prospects, for a complete view of the customer’s experience and an automated bi-directional connection that enriches each interaction.
ServiceNow
CRM
Unify your Customer Service operation by enriching incidents in ServiceNow with all your customer interactions on social powered by Sprinklr. You can also engage on social directly from ServiceNow using this connector.
Shutterstock
Content Marketing Tools
Sprinklr provides out-of-the-box integration with your Shutterstock account to easily load any licensed Shutterstock and Shutterstock Custom content into the Sprinklr Asset Manager for use in publishing.
Sitecore
Digital Asset Management
Seamlessly synchronize Sprinklr and SiteCore Assets for easy planning and publishing on modern channels and have a detailed analytics view of your top-performing assets.
Slack
Customer Feedback
Sprinklr integrates with Slack to provide users the ability to review and respond to routed approval requests generated by Sprinklr workflows.
Socialive
Content Management
Allows you to send assets from Socialive within Sprinklr for content planning and publishing on modern channels.
Stripe
Marketing Automation
The integration allows bringing in Payment information like Product Purchase value and Product type which can be a good criterion for retargeting in Social or via Email.
Tableau
Data Visualization
Gain insight into your social account performance alongside the rest of your business metrics to understand how each campaign drives real business value.
TreasureData
Content Management
Seamlessly import customer profile data across modern channels from Sprinklr into Treasure Data.
Trust Pilot
Channel / Review site
Streamline your customer experience by engaging with and responding to Trustpilot reviews directly from Sprinklr.
Twilio
CCaaS
Personalize your contact center experience, monitor performance, and provide guidance to agents through Twilio’s Programmable Communications Platform as a Service (CPaaS).
WordPress
Content Management
Sprinklr allows you to publish content directly onto web pages using integration with WordPress.
Zendesk KB
Knowledge Base Recommendations
Sync and leverage the KB of Zendesk into Sprinklr KB.
Zendesk Support
CRM
Unify your Customer Service operation by linking cases and response processes between systems. Use Sprinklr Listening for thematic or sentiment analysis on tickets.