• Master's in International Business Management, Paris School of Business.
• PGD in Marketing Management, St Joseph's College of Commerce, India

Social Media Management, Social Media Analytics & Metrics, Social Listening & Monitoring, Voice of the Customer (VoC), Customer Feedback Analysis, Content Marketing, Reputation Management

Aishwarya Suresh is a Senior Content Marketer at Sprinklr, where she creates content focused on social media management, customer experience and customer insights. Her work explores topics such as social listening, voice of the customer, content marketing, social media analytics and reputation management, helping businesses better understand their audiences and make more informed marketing decisions. She works closely with product, marketing and research teams to transform industry trends, platform changes and customer data into practical resources for modern marketers. Away from work, Aishwarya's world is full of movement and creativity. A passionate dancer and avid traveller, she enjoys exploring new places with a camera always close by, looking for moments and perspectives worth capturing. That same curiosity and attention to detail shape her writing, helping her uncover the stories behind the data and present complex ideas in a way that feels approachable, engaging and useful.