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Customer Service
Monitor and manage your agent service quality with AI. Use it to gather valuable service-related insights and use them to improve your QA process.
Akshat Goyal
March 15, 2023
Sprinklr Service
Overview
Associate Director, Product Management, Sprinklr Service, Sprinklr
Akshat Goyal serves as the Associate Director of Product Management for Sprinklr Service-AI solution, where he is dedicated to helping brands harness the potential of AI and Machine Learning within the Contact Center as a Service (CCaaS) space. In his free time, he enjoys being a sports enthusiast and has a particular fondness for watching Test Cricket and Formula 1.
Monitor and manage your agent service quality with AI. Use it to gather valuable service-related insights and use them to improve your QA process.
Akshat Goyal
March 15, 2023