![Customer touchpoints: How to optimize the customer journey](https://images.ctfassets.net/ukazlt65o6hl/33OZSfExlkG2e9WYhAkZop/9531402700a2933ee5685943b3f0931b/Customer_Touchpoints.png?w=750&h=294&fl=progressive&q=70&fm=jpg)
Customer Service
Ever heard of customer touchpoints? Mapping touchpoints helps optimize the customer journey and customer experience in a big way. Learn all about it here.
Bhavna Gupta
November 8, 2023
Sprinklr Service
Overview
Guest Contributor
Ever heard of customer touchpoints? Mapping touchpoints helps optimize the customer journey and customer experience in a big way. Learn all about it here.
Bhavna Gupta
November 8, 2023