Harsh is a Senior Product Engineer at Sprinklr, specializing in developing scalable infrastructure and large-scale systems to support Sprinklr's omnichannel offerings. His expertise is showcased in key products like Similar Case, Smart Comprehend, ASR (Automatic Speech Recognition), Digital Twin, and various infrastructure projects. Harsh's technical acumen ensures that Sprinklr's platforms are robust and efficient, enhancing customer care solutions and driving innovation across the company's product suite.