Blog Home
Ishita Nigam

Ishita Nigam

Guest Contributor, Freelancer

After a decade in B2B Corporate Sales, Ishita took up content creation full-time. She started with her blog, Salestors.com, and gradually became a professional content writer. Today, she writes blog posts, website content and ad copy, and loves to scribble poems and pen short stories in her free time.

Articles by Ishita
Social Media Accessibility: 8 Best Practices to Follow

Social Media Accessibility: 8 Best Practices to Follow

September 19, 2024 • 11 MIN READ
Ishita Nigam

Ishita Nigam

Contact Center Dashboard: Types, Benefits & Trends in 2024

Contact Center Dashboard: Types, Benefits & Trends in 2024

August 2, 2024 • 11 MIN READ
Ishita NigamJayadeep Subhashis

Ishita Nigam

Jayadeep Subhashis

Customer Service Glossary: 38 Common Terms, Definitions & Jargon

Customer Service Glossary: 38 Common Terms, Definitions & Jargon

February 12, 2024 • 12 MIN READ
Ishita Nigam

Ishita Nigam

10 Proven Social Media Tactics for 2024

10 Proven Social Media Tactics for 2024

February 1, 2024 • 11 MIN READ
Ishita Nigam

Ishita Nigam

Customer Service Messaging — Templates, Tips & Tools

Customer Service Messaging — Templates, Tips & Tools

February 1, 2024 • 9 MIN READ
Ishita Nigam

Ishita Nigam

Important social media guidelines to set up for your employees

Important social media guidelines to set up for your employees

January 16, 2024 • 10 MIN READ
Ishita Nigam

Ishita Nigam

13 Golden Customer Service Email Etiquette to Remember

13 Golden Customer Service Email Etiquette to Remember

December 21, 2023 • 11 MIN READ
Ishita Nigam

Ishita Nigam

How to Deal with Angry Customers: 19 Proven Tips

How to Deal with Angry Customers: 19 Proven Tips

December 21, 2023 • 12 MIN READ
Ishita NigamJayadeep Subhashis

Ishita Nigam

Jayadeep Subhashis

Customer service vs. Customer Experience: Key Differences

Customer service vs. Customer Experience: Key Differences

December 20, 2023 • 11 MIN READ
Ishita NigamJayadeep Subhashis

Ishita Nigam

Jayadeep Subhashis

The 5 types of social media content that work best in 2023

The 5 types of social media content that work best in 2023

December 3, 2023 • 11 MIN READ
Ishita Nigam

Ishita Nigam

How brands can use a social media monitoring strategy

How brands can use a social media monitoring strategy

September 5, 2023 • 11 MIN READ
Ishita Nigam

Ishita Nigam

How should brands manage their online reputation

How should brands manage their online reputation

July 17, 2023 • 11 MIN READ
Ishita Nigam

Ishita Nigam

Try Sprinklr for free
with a 30-day trial
Free 30-Day Trial
5 star review blog home page

750+
5-star reviews

Spring 2024Winter 2024Enterprise Winter 2024