Rohan C

SaaS writer and Marketer

Rohan is a B2B SaaS writer and marketer with over 3 years of experience in the industry. He creates effective content and strategies to improve brand visibility and drive sales.

Articles by Rohan

Proactive Customer Engagement: A Guide to Do It Right

December 4, 2024 • 12 MIN READ

Rohan C

Jayadeep Subhashis

Change Management in Call Centers: Key Checklists

November 26, 2024 • 10 MIN READ

Rohan C

Jayadeep Subhashis

How to Use Customer Service Dashboards [+7 Examples]

November 12, 2024 • 13 MIN READ

Rohan C

Aksheeta Tyagi

Customer Happiness: Proven Strategies to Delight and Retain Your Customers

November 11, 2024 • 11 MIN READ

Rohan C

Jayadeep Subhashis

Conversational Business: A Guide for Digital-first Brands

November 10, 2024 • 10 MIN READ

Rohan C

Jayadeep Subhashis

How to Optimize Digital Customer Journey in 6 Steps

October 21, 2024 • 13 MIN READ

Rohan C

Aksheeta Tyagi

How to Use ChatGPT Conversational AI in Business

October 21, 2024 • 11 MIN READ

Rohan C

Aksheeta Tyagi

How to Identify and Prioritize Customer Needs [+Best Practices]

October 9, 2024 • 14 MIN READ

Rohan C

CRM Integration with Customer Service: Challenges & Fixes

August 21, 2024 • 11 MIN READ

Rohan C

Jayadeep Subhashis

15 Call Center Metrics Every Manager Should Track

August 9, 2024 • 15 MIN READ

Rohan C

Jayadeep Subhashis

Communication Channels Businesses Use (Latest Stats + Tips)

July 29, 2024 • 15 MIN READ

Rohan C

Jayadeep Subhashis

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