Unified-CXM Experience

The Unified-CXM Experience Podcast by Sprinklr CXO Grad Conn.

Episode #133: How Small Changes Can Drive Big Impact, with Tom Peters
Unified-CXM Experience

Episode #133: How Small Changes Can Drive Big Impact, with Tom Peters

When it comes to customer experiences, oftentimes small is greater than big. In part 2 of our discussion with Tom Peters, we talk about the small changes that can have a big impact. Ultimately, it all comes down to execution, and the small courtesies tha…


June 10, 2021

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