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Unified-CXM

Make customers happier with a unified customer experience.

Domain-Adaptive Instruction Generation (DAIG)

Domain-Adaptive Instruction Generation (DAIG)

June 18, 2024 • 7 MIN READ
Koushik Konwar

Koushik Konwar

Unlocking Contact Center Potential for Airlines: The Power of Generative AI

Unlocking Contact Center Potential for Airlines: The Power of Generative AI

June 4, 2024 • 5 MIN READ
Sravani Gade

Sravani Gade

CX is a love story: Howard Tiersky tells the tale of winning customers' hearts

CX is a love story: Howard Tiersky tells the tale of winning customers' hearts

June 8, 2023 • 12 MIN READ
Aishwarya Suresh

Aishwarya Suresh

How to protect your brand reputation in the social media minefield?

How to protect your brand reputation in the social media minefield?

May 24, 2023 • 10 MIN READ
Vanipriya Moorthi

Vanipriya Moorthi

Why you should obsess over building a community of people who love you

Why you should obsess over building a community of people who love you

May 22, 2023 • 13 MIN READ
Karishma Borkakoty

Karishma Borkakoty

From good enough to great CX: Vincent Washington has the fine blueprint

From good enough to great CX: Vincent Washington has the fine blueprint

May 9, 2023 • 10 MIN READ
Karishma Borkakoty

Karishma Borkakoty

The convenience chronicles: Shep Hyken on unlocking customer trust and loyalty

The convenience chronicles: Shep Hyken on unlocking customer trust and loyalty

April 12, 2023 • 12 MIN READ
Aishwarya Suresh

Aishwarya Suresh

Creating a Life Centricity Strategy with Accenture, Adobe & Sprinklr

Creating a Life Centricity Strategy with Accenture, Adobe & Sprinklr

April 10, 2023 • 4 MIN READ
Sprinklr

Sprinklr

Set your team up for success with tailored onboarding

Set your team up for success with tailored onboarding

March 28, 2023 • 6 MIN READ
Naveen H

Naveen H

Why businesses need enterprise social listening platforms in 2023

Why businesses need enterprise social listening platforms in 2023

March 3, 2023 • 9 MIN READ
Karishma Borkakoty

Karishma Borkakoty

Top 6 ways CMOs build better customer experiences

Top 6 ways CMOs build better customer experiences

December 6, 2022 • 11 MIN READ
Karishma Borkakoty

Karishma Borkakoty

Sprinklr unifies CXM and CRM with Salesforce

Sprinklr unifies CXM and CRM with Salesforce

November 10, 2022 • 4 MIN READ
Jay Vigeland

Jay Vigeland

Customer experience tips, trends, and insights from The Arnott’s Group and the NRMA

Customer experience tips, trends, and insights from The Arnott’s Group and the NRMA

June 16, 2022 • 6 MIN READ
Margi Lynn

Margi Lynn

CX priorities in 2022: tips to provide a positive customer experience

CX priorities in 2022: tips to provide a positive customer experience

March 18, 2022 • 4 MIN READ
Shawna Malecki

Shawna Malecki

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