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Overcoming the 3 biggest barriers to measuring enterprise brand marketing
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Unified-CXM
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Unveiling the Future of CX – The Balance Between AI and the Human Touch
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Humanizing CX in an AI Era: Scott Monty’s Perspective
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Domain-Adaptive Instruction Generation (DAIG)
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Unveiling the Future of CX – The Balance Between AI and the Human Touch
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Humanizing CX in an AI Era: Scott Monty’s Perspective
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Domain-Adaptive Instruction Generation (DAIG)
Social Media Management
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40+ Instagram Hacks that Truly Matter in 2024 [Updated]
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Top Social Media Case Studies and Lessons to Learn
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Social Media Storytelling: A Comprehensive Guide
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40+ Instagram Hacks that Truly Matter in 2024 [Updated]
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Top Social Media Case Studies and Lessons to Learn
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Social Media Storytelling: A Comprehensive Guide
Customer Service
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Best Customer Experience Platforms in 2024 (+Pricing)
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CRM Integration with Customer Service: Challenges & Fixes
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Customer Orientation: An 8-Step Guide (+ Examples)
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Best Customer Experience Platforms in 2024 (+Pricing)
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CRM Integration with Customer Service: Challenges & Fixes
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Customer Orientation: An 8-Step Guide (+ Examples)
Marketing & Advertising
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How to Ensure Brand Governance in Social Media Advertising
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Four Reasons Reddit is Everywhere Right Now and What it Means for You
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Overcoming the 3 biggest barriers to measuring enterprise brand marketing
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How to Ensure Brand Governance in Social Media Advertising
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Four Reasons Reddit is Everywhere Right Now and What it Means for You
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Overcoming the 3 biggest barriers to measuring enterprise brand marketing
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Research & Insights
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10 Social Listening Strategies for Businesses in 2024
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2024 Paris Haute Couture Week
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Sprinklr Brand Bowl 2024: Who had the most talked about Super Bowl ad?
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10 Social Listening Strategies for Businesses in 2024
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2024 Paris Haute Couture Week
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Sprinklr Brand Bowl 2024: Who had the most talked about Super Bowl ad?
Platform & Technology
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Sprinklr and the EU AI (Artificial Intelligence) Act
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Unified Vector Representation for Noisy Articles
![Reverse Image Search on Social at Scale](http://images.ctfassets.net/ukazlt65o6hl/591kaFNLXqNTH6mh02GA6n/b7d8bbb03d1e4cd1353ad1070b4297ba/Reverse_Image_Search_banner_Image.jpeg?w=3840&q=50&fm=webp)
Reverse Image Search on Social at Scale
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Sprinklr and the EU AI (Artificial Intelligence) Act
![Unified Vector Representation for Noisy Articles](http://images.ctfassets.net/ukazlt65o6hl/2uzY9adC1wCgLa9wd1DNZs/4dc69f1a9aa6c7a48f1e0662051666a4/AdobeStock_791871092.jpeg?w=3840&q=50&fm=webp)
Unified Vector Representation for Noisy Articles
![Reverse Image Search on Social at Scale](http://images.ctfassets.net/ukazlt65o6hl/591kaFNLXqNTH6mh02GA6n/b7d8bbb03d1e4cd1353ad1070b4297ba/Reverse_Image_Search_banner_Image.jpeg?w=3840&q=50&fm=webp)
Reverse Image Search on Social at Scale
Customer Stories
![Innovative marketing and AI leadership: Paul Fasterling’s impact at Estafeta Mexicana](http://images.ctfassets.net/ukazlt65o6hl/2mgVC4erXL8aUfbE3OU9Lm/e49c5c2501bf5cfeba755c57e63a51d7/Hero_Fasterling.jpg?w=1920&q=50&fm=webp)
Innovative marketing and AI leadership: Paul Fasterling’s impact at Estafeta Mexicana
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How Garmin's community manager embraces the chaos
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IKEA paves the way for digital transformation in its customer care centers
![Innovative marketing and AI leadership: Paul Fasterling’s impact at Estafeta Mexicana](http://images.ctfassets.net/ukazlt65o6hl/2mgVC4erXL8aUfbE3OU9Lm/e49c5c2501bf5cfeba755c57e63a51d7/Hero_Fasterling.jpg?w=1920&q=50&fm=webp)
Innovative marketing and AI leadership: Paul Fasterling’s impact at Estafeta Mexicana
![How Garmin's community manager embraces the chaos](http://images.ctfassets.net/ukazlt65o6hl/741pfVo4heis9LeWZTDG9L/4f1cc5e10ec332d4bf32a5168978c12c/Hero_JPK___Periwinkle__RIP___1_.jpeg?w=3840&q=50&fm=webp)
How Garmin's community manager embraces the chaos
![IKEA paves the way for digital transformation in its customer care centers](http://images.ctfassets.net/ukazlt65o6hl/13qY2eO9CRTRLb5y3QKEJF/f903c2099f70f135cce1a2294670dea0/MicrosoftTeams-image__10___1_.png?w=3840&q=50&fm=webp)
IKEA paves the way for digital transformation in its customer care centers
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750+ 5-star reviews
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Announcements
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Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)
![Meet the 2024 CXUnifier Award winners](http://images.ctfassets.net/ukazlt65o6hl/3f28T8320Ctd2l0bK67lj8/3016af1f698d4d72a2701a409832bf1e/CXUnifiers_Award_Winner_Hero_2x.png?w=3840&q=50&fm=webp)
Meet the 2024 CXUnifier Award winners
![CXUnifier Awards: Nominations are now open!](http://images.ctfassets.net/ukazlt65o6hl/4wub7QfUYtNn2VSfWx0MAX/31a4f90031e0ad41ce5f502645609aa5/CXUnifier_Awards_-_Blog_Hero_-_Banner_2x.png?w=3840&q=50&fm=webp)
CXUnifier Awards: Nominations are now open!
![Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)](http://images.ctfassets.net/ukazlt65o6hl/3UWmYb97IMfozPcWe4AeHZ/4ff8586167a3b40a9d9fe9f484f1bfaa/Group_4.png?w=3840&q=50&fm=webp)
Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)
![Meet the 2024 CXUnifier Award winners](http://images.ctfassets.net/ukazlt65o6hl/3f28T8320Ctd2l0bK67lj8/3016af1f698d4d72a2701a409832bf1e/CXUnifiers_Award_Winner_Hero_2x.png?w=3840&q=50&fm=webp)
Meet the 2024 CXUnifier Award winners
![CXUnifier Awards: Nominations are now open!](http://images.ctfassets.net/ukazlt65o6hl/4wub7QfUYtNn2VSfWx0MAX/31a4f90031e0ad41ce5f502645609aa5/CXUnifier_Awards_-_Blog_Hero_-_Banner_2x.png?w=3840&q=50&fm=webp)
CXUnifier Awards: Nominations are now open!
Culture & Talent
![Sprinklr Stories: Cyrus Hostetler](http://images.ctfassets.net/ukazlt65o6hl/21J5CyN9wy6VuZrJBcdG4E/32a8671a7e619ef792c5c3a9a3901e03/Sprinklr_Stories_Cyrus__Hostetler__Foster_3x.jpg?w=3840&q=50&fm=webp)
Sprinklr Stories: Cyrus Hostetler
![From Values to Vision: A Conversation with Amitabh Misra, CTO of Sprinklr](http://images.ctfassets.net/ukazlt65o6hl/69BMTlTl8ETMdqcC1TkvbC/7ff75e805e02c2624cb56f63a1af451e/01._Values_to_Vision_CTO_Blog_Thumbnail_July_04__2024_2x.jpg?w=3840&q=50&fm=webp)
From Values to Vision: A Conversation with Amitabh Misra, CTO of Sprinklr
![Sprinklr Stories: Cyrus Hostetler](http://images.ctfassets.net/ukazlt65o6hl/21J5CyN9wy6VuZrJBcdG4E/32a8671a7e619ef792c5c3a9a3901e03/Sprinklr_Stories_Cyrus__Hostetler__Foster_3x.jpg?w=3840&q=50&fm=webp)
Sprinklr Stories: Cyrus Hostetler
![From Values to Vision: A Conversation with Amitabh Misra, CTO of Sprinklr](http://images.ctfassets.net/ukazlt65o6hl/69BMTlTl8ETMdqcC1TkvbC/7ff75e805e02c2624cb56f63a1af451e/01._Values_to_Vision_CTO_Blog_Thumbnail_July_04__2024_2x.jpg?w=3840&q=50&fm=webp)
From Values to Vision: A Conversation with Amitabh Misra, CTO of Sprinklr
AI
![The Evolution of CX in the Age of AI — with Bill Price](http://images.ctfassets.net/ukazlt65o6hl/5uFrzULmgbl8rLF5Y4UCkt/90153679c59a3d87fe5a9383eaa2fffd/Episode_Cover_-_Linkedin_-_Bill_Price.png?w=3840&q=50&fm=webp)
The Evolution of CX in the Age of AI — with Bill Price
![Beyond the Reactive: How Generative AI Can Help Brands Better Anticipate Risks](http://images.ctfassets.net/ukazlt65o6hl/5PuH4W9DKyy3bYIpYg2jaX/609f6d3c6bb673fe1b8b9bedef252498/06._Crisis_Control_with_Gen_AI_-2__1_.jpg?w=3840&q=50&fm=webp)
Beyond the Reactive: How Generative AI Can Help Brands Better Anticipate Risks
![How AI-powered self-service is elevating the customer experience](http://images.ctfassets.net/ukazlt65o6hl/4LrFW2hAaeUurS6qd6imWI/d16384d322886d65aa8c01e1fe622806/01._Unveiling_New_CX_Horizons_with_AI_-_Jeannie_Walters_3x.jpg?w=3840&q=50&fm=webp)
How AI-powered self-service is elevating the customer experience
![The Evolution of CX in the Age of AI — with Bill Price](http://images.ctfassets.net/ukazlt65o6hl/5uFrzULmgbl8rLF5Y4UCkt/90153679c59a3d87fe5a9383eaa2fffd/Episode_Cover_-_Linkedin_-_Bill_Price.png?w=3840&q=50&fm=webp)
The Evolution of CX in the Age of AI — with Bill Price
![Beyond the Reactive: How Generative AI Can Help Brands Better Anticipate Risks](http://images.ctfassets.net/ukazlt65o6hl/5PuH4W9DKyy3bYIpYg2jaX/609f6d3c6bb673fe1b8b9bedef252498/06._Crisis_Control_with_Gen_AI_-2__1_.jpg?w=3840&q=50&fm=webp)
Beyond the Reactive: How Generative AI Can Help Brands Better Anticipate Risks
![How AI-powered self-service is elevating the customer experience](http://images.ctfassets.net/ukazlt65o6hl/4LrFW2hAaeUurS6qd6imWI/d16384d322886d65aa8c01e1fe622806/01._Unveiling_New_CX_Horizons_with_AI_-_Jeannie_Walters_3x.jpg?w=3840&q=50&fm=webp)
How AI-powered self-service is elevating the customer experience
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