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Weekly Podcast Roundup: Virtual Conferences, Lifeboats, and a Special Guest

March 6, 2021 • 1 MIN READ

Authors

Grad Conn

Chief Experience Officer, Sprinklr

The beauty of the customer experience journey is that examples can be found almost anywhere. This week started with virtual conferences, moved through industry verticals, made a quick detour to QAnon, stopped at social community management, and finished up with a lifeboat analogy.

Episode #87: The Unexpected Benefits of a Virtual Conference Experience

Episode #88: How to View Experience Through an Industry Lens, with Julie Sanford

Episode #89: A Brief Trip Down the QAnon Rabbit Hole

Episode #90: Zen and the Art of Social Community Management

Episode #91: Why Aligned Self-Interest Is So Interesting

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