All Topics

Learn what customer lifetime value is, why it is useful as a KPI, how to calculate it and what can be done to increase it.

Learn how content marketing platforms simplify your content workflow.

Learn how to generate and utilize leads to improve your advertising efficiency and increase sales.

Learn all about call center agent training, best practices, types of training (including classroom, one-on-one and online training) and how you can use it to improve your support operations.

Learn all about multichannel contact centers — preferred channels, best practices, benefits and FAQs

Understand dynamic ads, their various types, formats and benefits, and why Sprinklr is the go-to platform to make the most of them.

Learn what a voice bot is, how it works, why you should incorporate voice bots into your customer service strategy and more.

Learn everything you need to know about Instagram advertising — the process of creating effective ads, optimizing your campaigns and reaching your ideal customers on one of the most popular social media platforms.

Learn what call automation is, where it is used, its capabilities, benefits and how to use it for effective management of your call center.

Discover the advantages and best practices of implementing effective workflow management strategies for your brand, and learn how these strategies can boost the effectiveness of your content and campaigns.