All Topics

Know more about contact center analytics, why businesses choose to adopt it, key metrics that are analyzed and how it can help optimize your business operations.

Discover the power of user-generated content (UGC) in your marketing strategy with our comprehensive guide.

Understand social media crisis management, the steps you can take to prevent or handle a crisis better and how Sprinklr can help you manage crises optimally.

Learn how content marketing platforms simplify your content workflow.

Learn what customer lifetime value is, why it is useful as a KPI, how to calculate it and what can be done to increase it.

Learn how to generate and utilize leads to improve your advertising efficiency and increase sales.

Learn all about call center agent training, best practices, types of training (including classroom, one-on-one and online training) and how you can use it to improve your support operations.

Understand dynamic ads, their various types, formats and benefits, and why Sprinklr is the go-to platform to make the most of them.

Learn all about multichannel contact centers — preferred channels, best practices, benefits and FAQs

Understand X, formerly Twitter advertising, its various types, how to advertise on X, formerly Twitter, how to optimize your X, formerly Twitter ads and why Sprinklr helps you make the most of this platform.