CXUnifier Awards
The CXUnifier Awards celebrate outstanding brands and individuals who continuously elevate customer experience and drive positive business outcomes through bold innovation.
Submissions for the 2024 CXUnifier Awards are now closed.
The CXUnifier Awards celebrate the visionaries who are shaping the future of customer experience, setting new standards of excellence and inspiring others to follow in their footsteps.
Award Categories
Honors an individual or team that has achieved mastery in delivering exceptional customer experiences. This award celebrates commitment to excellence, creativity and effectiveness in shaping impactful customer journeys.
Recognizes a team using Sprinklr to give back, showcasing technology's potential for positive social impact.
Honors a visionary customer service leader who has pioneered exceptional customer experiences.
Recognizes outstanding use of AI in customer service to enhance support processes and service excellence for both customers and agents.
Recognizes a team at the forefront of digital service transformation, using chatbots to boost customer interactions and sales.
Recognizes an individual or team that has demonstrated outstanding creativity for a winning social media campaign.
Recognizes excellence in leveraging data analytics, social listening insights and/or marketing analytics to derive valuable business insights and make informed, data-driven decisions.
Recognizes a customer adept at using data analytics to identify and turn market shifts into strategic opportunities.
How to be a CXUnifier
Nominating
Customers, partners and Sprinklr account teams may submit nominations. Click the link associated with the award for which you’d like to submit a nomination, and answer the questions in the form that opens. Then click “submit.” Nomination deadline is 11:59 PM Pacific on March 24, 2024.
Judging
Nominations are reviewed by a panel of judges that represent a cross-section of Sprinklr organizations and products as well as industry experts. They will evaluate nominations for each category based on overall quality of the response with a focus on customer experience, business impact, and the achievements laid out in each award category.
Winning
Nominees and winners will be notified of the status of their nominations. We’ll recognize all nominees and honor our 2024 award winners at Sprinklr’s CX Unifiers event in New Orleans, May 7-9, 2024! Stay tuned for more details.
Frequently asked questions
The CXUnifier Awards recognize and celebrate the innovative achievements of our customers on our platform and in the customer experience space. These awards are a showcase of the most innovative and impactful customer experiences achieved across 10 categories.
For finalists and winners, the opportunity to elevate both your company and personal brands through your award-winning achievements include:
- Amplification across Sprinklr-owned media platforms, including social channels, blogs, websites and newsletters.
- Showcase in Sprinklr content, including video interviews, the Meet the CXUnifiers blog series, and customer stories.
- Speaking opportunities at Sprinklr-sponsored industry events, webinars, and panels. Networking and community-building with other Sprinklr advocacy groups.
Sprinklr customers around the world are invited to participate in the CXUnifier Awards. Customers may submit nominations directly or may be nominated by a member of their Sprinklr account team. You may submit nominations for as many categories as you’d like. If you are submitting on behalf of a customer, the customer must approve the content of the nomination and must agree to be contacted by Sprinklr.
Click the link associated with the award for which you would like to submit a nomination. Answer the questions in the form that appears, and click “submit.” The nomination deadline is 11:59 PM Pacific Time on March 24, 2024.
Nominations are reviewed by a panel of judges representing a cross-section of Sprinklr organizations and products as well as industry experts.
All nominations submitted by the deadline will be reviewed by the CXUnifier Awards panel of judges, who will evaluate submissions based on the overall quality of the responses with a focus on customer experience, business impact, and the achievements laid out in each award category. We’ll recognize all nominees by email — and honor the 2024 award winners at Sprinklr’s CXUnifiers event in New Orleans on May 7-9, 2024.
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