Virtual Workshop

Future-proof your contact centers: Best practices for designing and implementing a self-service strategy

Welcome to the Summer of CX in MEA! 

We are excited to invite you to our upcoming virtual workshops in July and Aug. Each week, we will be hosting a different workshop focused on improving your contact center operations and strategy. 

Self-service is becoming increasingly important in customer service. This workshop will provide you with best practices for designing and implementing an effective self-service strategy. Learn how to optimize your processes and tools to provide a seamless experience for your customers while reducing costs for your business. 

By joining all three workshops, you will have the chance to win a raffle prize of a LEGO® brick version of Vincent van Gogh's "The Starry Night." This unique prize will help you build creativity and concentration while adding a beautiful piece of art to your collection. 

 Don't miss out on the opportunity to improve your contact center operations and win this amazing prize! Register today for the Summer of CX in MEA. 

Speakers

Siddharth Rathore

Senior Director, Business Strategy

Sprinklr

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Siva Sankar

Lead Contact Center Specialist

Sprinklr