WEBINAR

Gen AI-powered bots for enhanced self-service

Believe it or not—over 80% of customers try to resolve issues on their own before reaching out to a live agent. 

In today’s fast-paced world, customers demand instant responses and seamless experiences across all service channels. But traditional customer service systems struggle to keep up, leaving customers frustrated and businesses under pressure.  

Learn from our experts as they demonstrate how Sprinklr’s Gen AI-powered bots and self-service solutions can revolutionize customer service by automating responses, offering intelligent troubleshooting, and enhancing customer satisfaction—all while reducing the need for agent intervention. In this session, you’ll discover how to: 

• Deploy AI-powered bots to handle common requests across 25+ channels 

• Enable customers to interact with communities and access step-by-step troubleshooting guides 

• Gain real-time AI insights to continuously improve self-service experiences 

Join us to see how Sprinklr Service helps you leverage generative AI-powered bots to transform your self-service strategy and elevate the customer experience.

Speaker

Aurélien Caye

Principal Technologist

Sprinklr