WEBINAR

Using gen AI to power real-time actionable insights

Did you know that only 15% of CX leaders are satisfied with how their companies measure customer experience? 

Customers today expect companies to understand and anticipate their needs across every interaction—whether on social media, chat, or voice calls. However, traditional systems are struggling to keep up, resulting in missed opportunities and limited real-time visibility into customer preferences. 

Learn from our experts as the demonstrate how Sprinklr analyzes 100% of customer interactions across all channels—uncovering critical insights to improve CX and drive revenue growth. In this session, you’ll discover how to: 

• Unlock insights from every customer conversation across social, chat, and more 

• Use AI-powered tools to act on real-time data and identify opportunities for innovation 

• Drive strategic outcomes like improving CSAT and reducing churn 

Join us to see how Sprinklr helps you harness GenAI to transform your contact center operations and elevate the customer experience.

Speaker

Matt Kadas

Lead CCaaS Specialist

Sprinklr