EVENT

The Human Touch: How personalised experiences can drive business growth

In an era of information overload, every moment with your potential customers matters.

To serve personalized experiences, companies must create a unified, holistic view of their customers through an understanding of each individual’s past interactions with the brand across physical and digital channels, in order to create ‘wow’ moments across the whole customer lifecycle, from acquisition to service.

Join us for cocktails, canapés and conversation as we talk to Industry Leaders at TikTok, Publicis Sapient & Sprinklr, about how personalized, human experiences can drive business growth.

This will be an interactive session, with a chance to share your views and ask questions of your peers where we will discuss how businesses can deliver more intuitive, meaningful experiences across touchpoints to millions of individuals in real time…

At this event you will:

• Hear the latest thought leadership from TikTok, Publicis Sapient & Sprinklr

• Learn practical tips from a panel of experts of how personalization affects the bottom line

• Get the latest data on the impact of personalization, at scale

• Network with your peers in a relaxed and open environment with views across Stockholm

Agenda: 

•  4:30pm - 5:00pm- Networking & Drinks

• 5pm - 5:10pm- Introduction by Adam Quartermaine, GM EMEA at Sprinklr

• 5.10pm-5.40pm- New research on personalisation and customer experience by Publicis Sapient

• 5.40pm- 6.10pm- TikTok - leveraging the platform for growth

• 6.10pm- 6.45pm- Creating a unified customer experience, Sprinklr

• 6.45pm- Late- Drinks, food and conversation

Register now to join us!