WEBINAR

Increasing self-service adoption in customer service

Did you know that 81% of customers prefer solving issues themselves before contacting support? 

Customers today want instant, personalized answers, not scripted, templatized responses. Businesses are realizing that self-service is no longer optional — it’s at the center of a superior customer experience.

Learn from our experts as they demonstrate how Sprinklr Service empowers your customers with seamless self-service capabilities—boosting satisfaction while saving support costs. You will learn how to: 

• Boost self-service adoption by offering faster, smarter support 

• Reduce operational costs by automating routine requests 

• Enhance customer satisfaction through intuitive, omnichannel experiences 

• Resolve issues faster with step-by-step troubleshooting guides

Speaker

Vaibhao Khante

Solutions Architect

Sprinklr