DEMO DAYS WEBINAR

Introducing Sprinklr Voice: A Radically Different Contact Center Solution

On-demand

Paul Nguyen

60 minutes

Delivering the right customer care means showing up where your customers spend the majority of their time. Customers don’t want to call you. They want you to be proactive. So, how can customer service teams deliver digital care that’s one step ahead?

Find out in this 30-minute session featuring an in-depth look at Sprinklr Voice — our AI-powered Contact Center as a Service (CCaaS), fueled by real-time insights, and built on the world’s only unified customer experience management platform that can help you: 

  • Provide seamless experiences for customers and agents with unified ACD, IVR, contact center analytics, automated quality, and smart routing 

  • Serve customers globally by routing through automated systems that use AI-powered voice bots and offer self-service solutions

  • Handle more outbound calls with automated dialers 

  • Use real-time insights to improve overall call quality and agent performance

Speaker

Paul Nguyen

Solutions Consultant

Sprinklr

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On-demand

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