Live webinar
Reimagining Customer Experience in the era of AI
Available on-demand
Sudhir Rajagopal, Justin Fulkerson, Christie Fitzgerald, Aurélien Caye
90 minutes
Customer-facing teams, especially marketing and customer service, need to work together to keep up with the ever-evolving CX paradigm.
Organizations must emerge as a true CX function to navigate the intricate digital landscape with confidence, drive tangible business impact, and establish new benchmarks for CX excellence.
As the lines between engagement, service and commerce blur, brands need to power seamless journeys across the three and exceed customer expectations. Embracing the need to design marketing and customer service strategies that ensure brand integrity across touchpoints is imperative. And it begins with putting your customers at the heart of it.
Join Sprinklr during a Meet the Boss Virtual Showcase, to find ways to deliver the best in CX and productivity while striking the right balance between the human and AI. It’s time to drive real business value!
Speakers
Sudhir Rajagopal
Research Director, Future of Customer Experience
IDC
Justin Fulkerson
SVP, Global Solutions Consultant
Sprinklr
Christie Fitzgerald
Director, Solutions Consultant
Sprinklr
Aurélien Caye
Principal Technologist
Sprinklr
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