Live webinar

Reimagining Customer Experience in the era of AI

Available on-demand

Sudhir Rajagopal, Justin Fulkerson, Christie Fitzgerald, Aurélien Caye

90 minutes

Customer-facing teams, especially marketing and customer service, need to work together to keep up with the ever-evolving CX paradigm.  

Organizations must emerge as a true CX function to navigate the intricate digital landscape with confidence, drive tangible business impact, and establish new benchmarks for CX excellence. 

As the lines between engagement, service and commerce blur, brands need to power seamless journeys across the three and exceed customer expectations. Embracing the need to design marketing and customer service strategies that ensure brand integrity across touchpoints is imperative. And it begins with putting your customers at the heart of it. 

Join Sprinklr during a Meet the Boss Virtual Showcase, to find ways to deliver the best in CX and productivity while striking the right balance between the human and AI. It’s time to drive real business value!

Speakers

Sudhir Rajagopal

Research Director, Future of Customer Experience

IDC

Justin Fulkerson

SVP, Global Solutions Consultant

Sprinklr

Christie Fitzgerald

Director, Solutions Consultant

Sprinklr

Aurélien Caye

Principal Technologist

Sprinklr

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