On-Demand Webinar

Conversational AI: The power of Unified AI

Did you know, as per Gartner, Conversational AI capabilities will help drive worldwide contact center capabilities to 16% growth in 2023? Customers are demanding personalized and quick responses as per their needs and you need Conversational AI to redefine customer engagement.  

This 60-minute session will unveil the incredible power of Conversational AI and its transformative impact on customer interaction.  Watch it for these four takeaways. 

• Enhancing customer interactions: Learn how Conversational AI can help you deliver lightning-fast responses. 

• Navigating challenges: Uncover the challenges and intricacies of Conversational AI.  

• Unveiling the latest trends: Explore the world of voice assistants, chatbots, virtual agents and the power of sentiment analysis. 

• Best practices for seamless integration: Discover how to seamlessly integrate these solutions into your existing systems and workflows. 

Speakers

Sebastien De Cock

AVP Solutions Consulting, APAC & Middle East

Sprinklr

Katrina Haddad

Chief Experience Officer

Wavelength International

Darren Randall

Product Owner, Health Insurance

Bupa Australia & New Zealand