ON-DEMAND

Redefining Social CX: Drive growth and foster loyalty at every touchpoint

The digital era has transformed how we connect and engage, with over 60% of the global population actively participating in social media. This dynamic landscape brings forth both challenges and unparalleled opportunities for businesses. Customer interactions have evolved significantly, requiring brands to navigate through a maze of tools and teams to deliver exceptional experiences.  

Join experts from Sprinklr in our upcoming webinar, as we uncover the secrets to mastering social CX in today's digital age. Discover how aligning social media efforts with customer service functions can unlock unprecedented growth and foster enduring customer loyalty.  

Here's what's on the agenda: 

• Latest Trends: Adapt proactively to evolving social CX landscapes and user behaviors. 

• Best Practices: Tailor strategies for maximum impact across businesses of all sizes. 

• Align with Goals: Exceed objectives and foster long-term advocacy through tailored processes. 

• AI Efficiency: Streamline workflows and maintain quality with AI-driven solutions. 

• Brand Personality: Foster authentic connections with a unique brand voice in social CX interactions. 

Speakers

Aurélien Caye

Solutions Consultant

Sprinklr

Sandy de Arango

Senior Solutions Consultant

Sprinklr