You are required to raise a support ticket with Sprinklr Support requesting the Public Certificate which is required for the configuration of the Adobe Analytics connector. The support team will provide you with the certificate which will be used in Step 2.2.

1. The customer is required to navigate to the following URL: https://adminconsole.adobe.com. Note that you can only access the site as an Administrator.

2. Find Adobe Analytics under the Product tab.

   Note The name - Adobe Analytics - will vary depending on how the customer has named Adobe Analytics in their environment.

3. Next, navigate to Product Profiles inside the Adobe Analytics product.

4. Edit and verify if you have access to the desired Report Suites, Metrics, and Dimensions.

   1. Additionally, click Edit alongside the desired entity and add, update, or remove the permissions.

5. After the verification, confirm that the Integration User has access to Report Suites, Metrics, and Dimensions. And now request for a certificate from the Support Team.

Once you've got the certificate from the Sprinklr support team, you are now required to create an API Integration within the Adobe IO Console. For more information, see Creating an API Integration.

1. Navigate to the following URL: https://console.adobe.io/.

2. Within the Project tab, click the Create new project button.

3. Click the Add to Project button and select API from the drop-down menu.

4. On the Add an API pop-up window, select Adobe Analytics and click Next in the bottom right corner of the Add an API pop-up window.

5. On the Configure API pop-up window, select Service Account (JWT). Next, use the Public Certificate shared by the Sprinklr support team and select the Product Profiles to assign the integration to a specific Cloud Manager role.

   Select Service Account (JWT) in the Configure API pop-up window.

   Upload the Public Certificate shared by the Sprinklr support team in the Configure API pop-up window.

   Select the Product Profiles in the Configure API pop-up window.

6. Click Save configured API in the bottom right corner of the Configure API pop-up window. Once you save the configured API, an Integration is created message will appear on the window.

• Your client is now created. Notice your client has a Client ID (sometimes referred to as an API Key), an Organization ID, Technical Account ID, and Client Secret values.

• You can get all the relevant API keys Under APIS. Note that the following information is available, you can copy/save the info to install Adobe APIs in the Sprinklr Marketplace as mentioned in Step 4.

  • API Key (client_id)

  • Client Secret (client_secret)

  • TECHNICAL ACCOUNT ID (sub)

  • ORGANIZATION ID (iss)
    

1. Click the New Tab icon. Under the Governance Console, click Manage Marketplace within Integrations.

2. In the Market Place window, scroll down to the Analytics section and click Install for Site Catalyst.

3. In the Install Site Catalyst pop-up window, enter a Name and Description.

4. Click Save in the bottom-right corner.

5. Under Site Catalyst User, click Add an application user to configure the application further to authenticate Adobe Analytics into Sprinklr.

6. In the Add Site Catalyst User pop-up window, enter the obtained details from Step 3. Next, click Add in the bottom right corner of the Add Site Catalyst User pop-up window.

7. Click Save in the top right corner to configure Adobe Analytics in Sprinklr.

1. On the Market Place window, click Installed from the top dashboard bar.

2. Under the Analytics section, identify the Site Catalyst you want to configure and click Edit.

3. On the Configuration window, you can view and configure the application further. For more information, see Configure Site Catalyst — Descriptions.

4. Click Save in the top-right corner.

Configure Site Catalyst — Descriptions

Term	Description
Site Catalyst Overview	View the Site Catalyst details such as the Name, Client, etc.
Site Catalyst User	View the users that are added to configure the Site Catalyst. You can click the Addition box to add multiple users.
Report Suites	A report suite defines the complete, independent reporting on a chosen website, set of websites, or a subset of web pages. Select a report suite from the Select a report suite drop-down menu. You can also click the Addition icon alongside to add multiple report suites. For each report suite, you can further configure the details given below.
Dimensions Configure the following: Parameter Name Data Type Description Hidden Parameters Profile Parameters Post Parameters Account Parameters Ad Parameters Note Sprinklr will fetch data in any scenario and will try to map it to the ad entity level at which we are able to find the unique ad identifier that you have defined in the configuration. If you haven't defined any unique identifier, data will reflect in Sprinklr but won’t be associated with any Ad. For Adobe Analytics data to populate correctly in Ads Reporting, ensure that you select 'URL Parameter' instead of 'Containing' as the Condition Type while configuring Ad Parameters. Measurements Configure the following: Parameter Name Data Type Description Hidden Parameters Single Dimension Measurements Configure the following: Measurement Selected Dimension Name Data Type Description Measurement Interval Configuration Configure the following: Measurement Parameter Interval Type The default interval is hourly for all measurements. Data Configuration Configure the following: Warehouse Client ID Client Secret Mandatory Parameters Streaming Streaming URL Mandatory Parameters
Visibility	Define the Client/Groups and Users/Groups you want to share this application across.

You can create a new Adobe Analytics Profile in Sprinklr Web Analytics.

1. Click the New Tab icon. Under Governance Console, click Analytics within Integrate.

2. In the top right corner of the Web Analytics window, click Add Analytics Profile and create your web analytics profile. To learn more, see Create a Web Analytics Profile.

3. While creating the Web Analytics Profile, select Site Catalyst from the Analytics Profile Type drop-down menu for the respective Module Type.

4. Match the Parameters from Google Analytics into Sprinklr Web Analytics. The variables can either be static inputs or dynamic inputs.

5. Click Save in the bottom right corner of the Web Analytics (Settings) window.

Once the Adobe Analytics profile has been created, you need to assign it to a Domain or Account. For more information, see the following:

• Create Web Analytics Configuration for Domains

• Configuring Web Analytics at the Accounts Level

After you have assigned the profile, publish an ad through the platform and check the ad to make sure that all of the parameters and variables are properly appended. The UTM code should be appended to the Web URL as long as the ad was made with a Web URL.​

A SiteCatalyst Report Suite generally represents a web property or a grouping of web properties. For example, a Web Property is a website, but a grouping could be multiple Apps reporting into the same rolled-up Report Suite.

When configuring the integration in Sprinklr Marketplace, you must add and configure each of these metrics in order to report in Sprinklr.

The Web Analytics Profile Builder allows you to set up automated tracking code tagging on all Outbound Posts containing links back to their Web Properties. Although this is not technically required for the integration to work. Also, by using this feature you will have 100% compliance internally with tagging on all posts.

In order for this integration to work, there must be a unique identifier in the tracking code for Sprinklr to map web traffic back to the Outbound Post. If this is not already in place with your structure, then you will have to modify your setup to include a unique value (preferably Post ID) in one of the parameters.