View UGC Metrics in Reporting

Updated 

Reporting metrics on User-Generated Content are available in Reporting Insights. With metrics on UGC, you can manage your campaigns with valuable data at your fingertips. You can view how many UGC requests were sent out, how many of your requests were approved and published, or which users, whom you've requested content from, are the most influential.

To View UGC Metrics in Reporting

  1. Click the New Tab icon  and select Reporting under Analytics within Sprinklr Social.
  2. In the top right corner of the Reporting Dashboard window, click Add Widget.
  3. On the Create Widget window, select SAM as the Type of the widget and give an appropriate name to the widget. To learn more about how to create a widget, see Create a Reporting Dashboard Widget.
    You can also switch to New Widget Editor by clicking Switch to New Widget Editor in the bottom left corner of the window. Selecting a widget type and giving a name to your widget
  4. Next, select the desired visualization for your widget.

  5. Select the dimensions and metrics you want to include in your widget. For example, you may select the following parameters:

  • UGC Asset Source
  • UGC Asset Type
  • UGC Asset Status
  • Total Content RequestedSelecting desired UGC metrics for reporting
  1. Click Save in the bottom right corner to add your widget to your custom dashboard.